COMPLIANCE Flashcards

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1
Q

What is Normative Conformity and what can it lead to

A

It is yielding to the pressure of others to fit in.

This can lead to compliance as a result

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2
Q

What is Informational Conformity and what can it lead to

A

It is looking to a group for guidance if the situation is ambiguous.

Which can lead to Internalisation (Compliance without challenging opinion)

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3
Q

what is the difference between conformity and obedience?

A

Obedience occurs when you are told to do something (authority), whereas conformity happens through social pressure (the norms of the majority).

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4
Q

give the 5 examples as to why people obey

A

foot in the door (once you start you feel obliged to continue)

gradual commitment (small task that gradually increases)

agentic shift (somebodies agent)

the role of buffers (if there is a barrier between you and the goal)

legitimate authority (somebody having a right to tell you what to do)

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5
Q

give the 6 examples as to why people conform

A

normative influence (conforming to avoid being rejected)

informational influence (looking to a group for guidance)

ingratiational conformity (conforming for a reward)

compliance (changing behaviour to fit in)

internalisation (changing your behaviour and agreeing with the behaviour)

identification (conforming to expectations within a role)

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