Complaint Flashcards
1
Q
Subject Line
A
Dear Sir or Madam
2
Q
A Opening 1
A
We refer to your delivery of 22 june 2022
3
Q
B Details 1
A
It seems like out order was mixed up with another one.
/
unfortunately, the products are damaged
4
Q
B Details 2
A
I have to admit, I am absolutely dissatisfied with your service this time
5
Q
C Solution 1
A
We would ask you to replace the damaged items quickly
/
we expect that you will find a solution quickly
6
Q
D Close 1
A
Kind regards
