Complain Flashcards
Demands
Needless to say, in the event of such a situation we would seek legal advice and take any necessary action to protect our interests
In light of the above, I would be grateful if you would give the items I have mentioned above, your most urgent attention, in order that a practical solution may be found rather than seeking a legal remedy
Entry
I am writing to inform you that there are outstanding problems with the work that was recently carried out by your firm
Ending
In the event of no reply being received within 15 days of the postmark of the present letter,
The above mentioned legal action will be embarked upon
Many thanks for your cooperation in this matter
Yours faithfully,
Entry 2
I am writing to draw your attention to the inconvenience caused to us, by the situation that happened last Thursday, July 2
Ending 2
Above all, some apology should have been made for the delay
I would be interested to hear what you propose to do to avoid such situations in future
yours faithfully
Structure
1.Introduction Reasons for writing nature of problem 2. Paragraph 2 what happened 3. Paragraph 3 what should have happened 4.Conclusion what will happen if nothing is done request a reply