Apologies Flashcards
0
Q
Explanation
A
Due to circumstances beyond our control there has been…
I do sympathise with your position and I, myself would be feeling a little less than pleased with the situation
1
Q
Entry
A
May I convey my most sincere apologies for the inconvenience you may have been caused with regard to…
2
Q
Solutions suggestions
A
- As a special way of expressing how much we value your custom
- By way of compensation for your having being so understanding
- We intend to supply you with our complementary…at absolutely no extra cost to yourself
3
Q
Ending
A
Should you have any more queries or problems about any aspect of our products or service please contact…
Yours sincerely,
