Competitive Strategies Flashcards

1
Q

What are the Five Competitive Strategies

A
  1. Overall-Low Cost Provider Strategy
  2. Broad Differentiation Strategy
  3. Focused Low-Cost Strategy
  4. Focused Differentiation Strategy
  5. Best-Cost Provider Strategy
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2
Q

What are the Types of competitive advantage being pursued and the Target Markets

A

Low Cost or Differentiation
and
A broad Cross-Section of Buyers or A narrow Buyer Segment (Market Niche)

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3
Q

When does a differentiation Strategy Work Best?

A

When Buyers needs and uses are divers, few rivals are following a similar differentiation approach, and Technological change and product innovation are fast Paced

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4
Q

How do you Sustaining Differentiation?

A

Through New product innovation, technical superiority, Comprehensive customer Service, Unique product attributes, and product quality

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5
Q

What are the 8 Dimensions of Product Quality

A

Durability
Aesthetics
Serviceability
Performance

Quality
Features
Reliability
Conformance

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6
Q

How to Secure a Cost Advantage

A

Do a better Job than rivals of performing value chain activities efficiently

eliminate cost-producing activities that add little value from the buyer’s perspective

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6
Q

When do low-cost strategy work best?

A

Product is standardized or readily available from many suppliers

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7
Q

What approaches define a niche market

A
  • Geographic uniqueness
  • Specialized requirements in using products/services
  • special product attributes appealing only to niche buyers
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