Competition Flashcards
Competition
2 or more firms operating in a market that provide similar goods / services
5 ways AFL can become more competitive
Lower prices Incentives Superior products Superior delivery Superior customer service
How can AFL lower prices?
Reduce costs- become more efficient, cheaper supplier
Reduce profit margin
What can AFL offer as incentives?
Free gifts
Money off
Free delivery
How can AFL offer superior products?
Improve design
Improve quality
What’s good about offering superior products?
AFL can charge more, increasing their profit margin
What’s bad about offering superior products?
Expensive, in terms of research, training and legal protection on new designs
How can AFL provide superior delivery?
Faster
More reliable
How can AFL provide superior customer service?
Employ friendly, helpful staff
How does competition benefit customers?
Greater choice
Better value
Why do governments encourage competition?
Increase choice for customers
Decrease price for customers
Improve customer service