Competition Flashcards

1
Q

Competition

A

2 or more firms operating in a market that provide similar goods / services

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2
Q

5 ways AFL can become more competitive

A
Lower prices
Incentives 
Superior products
Superior delivery
Superior customer service
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3
Q

How can AFL lower prices?

A

Reduce costs- become more efficient, cheaper supplier

Reduce profit margin

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4
Q

What can AFL offer as incentives?

A

Free gifts
Money off
Free delivery

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5
Q

How can AFL offer superior products?

A

Improve design

Improve quality

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6
Q

What’s good about offering superior products?

A

AFL can charge more, increasing their profit margin

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7
Q

What’s bad about offering superior products?

A

Expensive, in terms of research, training and legal protection on new designs

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8
Q

How can AFL provide superior delivery?

A

Faster

More reliable

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9
Q

How can AFL provide superior customer service?

A

Employ friendly, helpful staff

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10
Q

How does competition benefit customers?

A

Greater choice

Better value

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11
Q

Why do governments encourage competition?

A

Increase choice for customers
Decrease price for customers
Improve customer service

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