Competition 2.0 (New Relic, AppDynamics, Dynatrace) Flashcards

1
Q

What are some common pains of using New Relic

A

Container monitoring, data granularity, alerting, logs, pricing

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2
Q

What are some common issues New Relic customers have with data granularity?

A

Data Roll-up
1 minute after 3 hours
1 day after 90 days
APM Data retained at maximum of 90 days

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3
Q

What are some common issues New Relic customers have with alerting?

A

Alert fatigue due to data roll-up and lack of machine learning. Only able to accurately alert on data from 3 minutes ago in a distributed system.

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4
Q

What is a common issue New Relic customers have with pricing?

A

Compute based pricing is expensive and difficult to predict vs per host pricing

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5
Q

What is a common issue New Relic customers have with container monitoring?

A

Hostname Explosion - Limit on unique hostnames for the same application.

This leads to lack of visibility and not being able to tell the difference between hosts that are autoscaled down and hosts going down for other reasons

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6
Q

What are some common issues New Relic customers have with logs?

A

New Relic is primarily an APM tool. Likely using a different tool for logs

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7
Q

What are some common pains of using AppDynamics?

A

Container monitoring, data granularity, alerting, logs, pricing

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8
Q

What is a common issue AppDynamics customers have with container monitoring?

A

Need to manually assign container-IDs to the host-ID. This is not a scalable practice in ephemeral environments.

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9
Q

What are some common issues AppDynamics customers have with data granularity?

A

Data Roll-up
1 minute after 4 hours
2 days after 90 days

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10
Q

What are some common issues AppDynamics customers have with alerting?

A

Alert fatigue - due to inability to adapt to seasonality, lack of Outlier Detection, Forecasting, or Automated Anomaly detection.

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11
Q

What is a common issue AppDynamics customers have with pricing?

A

No metered/hourly billing options

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12
Q

What is a common issue AppDynamics customers have with logs?

A

Poor integration with APM, Infrastructure. Likely using a different tool

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13
Q

What are some common pains of using Dynatrace?

A

Container monitoring, data granularity, alerting, logs, pricing,

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14
Q

What is a common issue Dynatrace customers have with container monitoring?

A

Poor Kubernetes support.

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15
Q

What are some common issues Dynatrace customers have with data granularity?

A
Aggressive Data Roll-up
1 min after 1 hour 
5 min after 10 days   
1 hour after a 30 days 
1 day after 45 days.
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16
Q

What are some common issues Dynatrace customers have with alerting?

A

Lack of context to alerts and correlation

17
Q

What is a common issue Dynatrace customers have with pricing?

A

Compute based pricing is expensive and difficult to predict vs per host pricing

18
Q

What is a common issue Dynatrace customers have with logs?

A

No true logging product. Likely using a different tool