Competency Examples Flashcards
Ethics:
Explain the project you didn’t receive a response to a CE?
Peak East Substation
Met with commercial manager to promote fair and honest communication.
Failed to respond within 2 weeks so notified failure to respond.
Ethics: explain your advise at Wellingborough station
Subcontract not submitted AfP within contractual timescales. Advise to submit assessment under nec3 option an and Yuk2. Reviewed progress of the completed works on site against the lump sum activity schedule.
CC: how do you ensure effective development of your client service?
Hold regular meetings to discuss performance and manage deliverables that align with the clients requirements.
Recent client care achievement
Progressed an effective programme submission strategy to improve overall efficiency and quality of programmes submitted to meet the clients requirements.
What client care experiences have you had at lower Times Crossing?
I assist in managing the KPIs in line with the employees requirements
Can you give me an example of when you lead a final account discussion?
I let the final account discussion for delivery agreement to additional scope instructed. I first gathered all relevant information and understood our final account position from a clients perspective. I then discussed the final account and came to mutual agreement with the contractor.
What communication and negotiation works did you carry out a little wood fencing?
I provided project cost reports and commercial reviews to be presented for period business internal reviews on performance.
Health and safety. Can you provide me an example of when you have dealt with a health and safety issue?
At Littlewood fencing the contractor encountered a cable strike. I advised the project manager to stop the works to enable health and safety review to be carried out in line with the employees requirements subsequently issued and instruction for the works to be stopped pending further investigation.
Health and safety. How did you issue the instruction at Branford substation?
I issued this instruction on behalf of the project manager on the contract
Can you tell me your example about a safety issue Branford substation?
I encountered bottles of water that the workforce left out in the Sun during hot conditions which posed the potential risk to health advised the PM to instruct a timber shelter to be built to mitigate the risk of the water being in the Sun.
What are the examples of health and safety? Did you observe?
At Branford substation, I counted someone not wearing the correct PPE. They weren’t wearing gloves as required, so I notify the PM direct by the issue.