Competency and values framework Flashcards
Name the four values?
Impartiality
Integrity
Public service
Transparency
What is Impartiality?
Top line
- unprejudiced, fair, objective & consistent.
Behaviours:
- Take into account individual needs & requirements in all all my actions
- Treating everyone fairly, doesn’t mean everyone is treated the same
- Give people equal opportunity to express views
- listen to all views/ opinions
- Communicate with everyone (relevant info)
- Equal access to services & info (where appropriate)
- I make fair & objective decisions with best available info
What is Integrity?
Top line
- professional behaviour & act as a role model.
Behaviours:
- Act in line with values, public benefit
- Do the right thing even in challenging situations
- Enhance reputation of police through actions & behaviour
- Challenge poor colleague behaviour
- Open & responsive to challenge of my actions & words
- Declare conflict of interests
- Respectful to responsibility/position
- Use resources efficiently & not for personal interest
What is public service?
Top line:
Act in best interest of public
Behaviours:
- Motivated by service
- Provide best possible service at all times
- Understand needs & act in their best interests. Including those in different communities
- Adapt communication as appropriate
- Respect people regardless of situation
- Share credit with everyone involved
What is transparency?
Top line:
Honest, open, transparent in our actions, decisions and communications with both the people we work with and those we serve.
Behaviours:
- Decision making rational is clear & considered so it is easily understood
- Clear communication that’s consistent & truthful
- Open & honest about areas for development & strive to improve
- Accurate representation of my actions & records
- Value feedback & give constructive feedback
- Maintain confidentiality
What are the 6 competencies?
- [ ] Emotionally aware
- [ ] Taking ownership
- [ ] We are collaborative
- [ ] We deliver, support & inspire
- [ ] Analyse critically
- [ ] Innovative & open minded
What does being Emotionally aware mean?
- Treat others with respect, tolerance & compassion
- Acknowledge & respect range of perspectives, values & beliefs (within law)
- Remain calm & think about how best to respond (taking in all info, range of perspectives) even in challenging situations
- Understand my own emotions & how situations may affect ability to manage stress/pressure
- Ask for help when needed
- Value diversity
- Communicate clearly so everyone can understand (Adapt communication as needed)
What does taking ownership mean?
- Personal responsibility
Fulfil promises & do what I say I will - Activity identify & respond to problems
- Approach tasks enthusiastically, focus on public service & focus on public service excellence
- Seek feedback to improve
- Help others with tasks where appropriate
- Give constructive feedback
- Admit mistakes
- Demonstrate pride in being a police officer
- Aware of weaknesses, try to improve
What does collaboration mean?
- build long term strong partnerships (work cooperatively) to get things done
- make sure partners Aldi getting what they need from police
- I am approachable & explain things that generate common understanding
- Take time to get to know others in other to build rapport.
- Treat people respectively & adapt to their needs
-Transparent in relationships
What does analyse critically mean?
- Need to think critically about issues
- Value analysis & testing in policing
- Take in info quickly & accurately
- Quickly decide if I go is relevant or not
- Solve problems understanding reasons behind them, using evidence & experience
- Refer to procedures & policies before decision making
- Weight up pro & cons & think about potential risks in decision making
- recognise gaps
- ## use best available evidence
What does being innovative & open minded mean?
- Open to new ideas, perceptions and ways of working
- Share suggestions
- reflect my own work to improve
- Be flexible to changes
- Encourage others to be open
- Learn from experiences
- do not let myself be unduly influenced by preconceptions
What does deliver, support & inspire mean?
- Take on challenging tasks to help improve service & support of team
- Understand how my works contributes
- Personal responsibility to deliver best service
- overcome obstacles that impact service
- support efficient use of resources
- keep up to date with what’s happening externally
- Role model
