Company Officer Practice Questions 1 Flashcards
Standard on FD Occupational Safety & Health Program
NFPA 1500
What is one of the company officers most important duties?
teaching
Formal written agreement between FD’s that share a common boundary?
Auto Aid
A vital part of the organizational structure
Standard Operational Procedures
Each member should report to only one supervisor
Unity of Command
Breaking large jobs down into smaller tasks that are assigned to specific individuals
Division of Labor
Having a uninterrupted series of steps or a Chain of Authority
Scalar Organizational Structure
One person at the top of the structure making decisions
Centralized Authority
Allows decisions to be made at a lower level. Ideally delegated to the lowest organizational level
Decentralized Authority
A civil wrong or injury. A breach of duty causing damage to a plaintiff
Tort Liability
Policies/Procedures, NFPA, agency directives, professional texts, etc
Standard of Care
Eliminates discrimination. Prohibits sex discrimination.
Title VII Civil Rights Act
Protects rights of all workers
EEOC
Increases minorities hired into jobs occupied by white males
Affirmative Action
Eliminates discrimination against the disabled
Americans with Disabilities Act
Guarantees workers be paid overtime at time and one half if they work more than forty hours in one week
FLSA
Treating applicant/employee differently than those of another race
Disparate Treatment
Basic Physiological Needs (Survival). Safety & Security (Safety). Belonging & Social Activity (Affiliation). Esteem & Status (Esteem). Self-Actualization & Fulfillment.
Maslow’s Hierarchy of Needs
Theory of Motivation. It includes Valence, Instrumentality, and Expectancy
Vroom’s V.I.E Theory
Anything positive or negative that acknowledges a person’s existence
Stroke
Ability to grant rewards
Reward Power
Supervisor has the ability to punish. Verbal reprimand
Coercive Power
Knowledge & Expertise
Expert Power
All Company Officers have this type of power
Legitimate Power
Average worker inherently lazy. Dislikes/Avoids work.
Must be coerced into performing by threats of punishment.
Prefers close supervision & shuns responsibility.
Theory X
The theory that a leader is most concerned with production.
Theory X
Does not inherently dislike work.
Performs adequately with self direction.
Worker will support organizational objectives.
Accepts and seeks responsibility.
Theory Y
Management style focused on people.
Employees remain with company for life.
Close relationship between work and social life.
Participative approach to decision making.
Firefighters apply concepts by counting on each other.
Theory Z
Leader is most concerned with people
Theory Y
Overriding concern for either production or worker needs.
Often associated with Theory X perspective.
Produces high turnover rates.
May produce comfortable/ friendly atmosphere for workers.
Single- Issue Leadership
Fireground leaders may exhibit __ characteristics?
Single-Issue
Moderate concern for production and people.
A way for supervisor to get by, but is not the optimum.
Middle of the Road Leadership
High concern for people and production.
Most workers needs and self-actualization attainable.
Most productive in non-emergency situations.
Dual-Issue Leadership
All power and authority in the leader
Autocratic Leadership
Fireground leaders often use___ style of leadership?
Autocratic
When a leader makes all the decisions.
Military is the best example.
Autocratic
Low concern for production and people.
Peer pressure discourages overachievers.
Workers lack professional stimulation.
Bureaucratic Leadership
Employee centered participative leadership style.
Employees allowed to question why a order or directive issued.
Decision making is a slow process and not always effective during emergencies.
Democratic Leadership
Hands-off approach by the leader.
Exercises authority when an exception to the plan require a decision.
Effective with highly trained and experienced workers.
Laissez-Faire Leadership
Seeing the big picture and how their roles fit into the plan.
Used extensively in the Fire Service
Management by Objective
Authority can be delegated, but ___ cannot?
Responsibility
4 aspects of critical decision making?
Define the problem.
Identify and Evaluate alternative solutions.
Choose & Implement the most promising alternatives.
Monitor the results and adjust if necessary.
Counseling, informal private interview.
May or may not be a written record made of the interview.
Preventative Action Discipline
When employee repeats violation or commits a more serious violation as a first offense.
Always done in writing.
Corrective Action Discipline
May lead to suspension, loss of pay, demotion, termination, or prosecution.
Punitive Action Discipline
Used in very small groups such as fire company or one on one tutoring
Mastery Learning
Budget that deals with major purchases such as stations and apparatus.
Capital Budget
Budget that deals with day to day operations such as wages/benefits, utilities, and fuel.
Operating Budget
Informs the member and administration of job performance.
Forms basis for a work improvement plan.
Documents substandard work history in case termination for non- performance becomes necessary.
Performance evaluations
Orders are based upon___. Compliance is mandatory.
Policy/Procedure
Orders/Directives may be __ or __
Written or verbal
The most effective means of conveying information?
Face-to Face Communication
The Five C’s of communication
Conciseness Clarity Confidence Control Capability
3 priorities of Scene Management?
Life Safety
Incident Stabilization
Property Conservation
3 areas of Perimeter Control?
HOT- Restricted zone
WARM- Limited access zone
COLD- Support zone
3 reasons for Scene Size-Up?
Locate
Isolate
Mitigate
The overall plan for controlling the incident.
Broad, general statements.
Strategic Goals
Statements of measurable outcomes are?
Tactical Objectives
Large incidents require a___
Written Action Plan
Isolates or stabilizes an incident
Defensive Mode
Direct action to mitigate the problem
Offensive Mode
Life Safety priority
Rescue Mode
Command is best transferred___
face to face
Span of Control covers how many personnel?
3-7 subordinates
The most serious injuries occur where?
On the fireground
