Company Officer Practice Questions 1

Question 1

Standard on FD Occupational Safety & Health Program

Answer 1

NFPA 1500

Question 2

What is one of the company officers most important duties?

Answer 2

teaching

Question 3

Formal written agreement between FD’s that share a common boundary?

Answer 3

Auto Aid

Question 4

A vital part of the organizational structure

Answer 4

Standard Operational Procedures

Question 5

Each member should report to only one supervisor

Answer 5

Unity of Command

Question 6

Breaking large jobs down into smaller tasks that are assigned to specific individuals

Answer 6

Division of Labor

Question 7

Having a uninterrupted series of steps or a Chain of Authority

Answer 7

Scalar Organizational Structure

Question 8

One person at the top of the structure making decisions

Answer 8

Centralized Authority

Question 9

Allows decisions to be made at a lower level. Ideally delegated to the lowest organizational level

Answer 9

Decentralized Authority

Question 10

A civil wrong or injury. A breach of duty causing damage to a plaintiff

Answer 10

Tort Liability

Question 11

Policies/Procedures, NFPA, agency directives, professional texts, etc

Answer 11

Standard of Care

Question 12

Eliminates discrimination. Prohibits sex discrimination.

Answer 12

Title VII Civil Rights Act

Question 13

Protects rights of all workers

Answer 13

EEOC

Question 14

Increases minorities hired into jobs occupied by white males

Answer 14

Affirmative Action

Question 15

Eliminates discrimination against the disabled

Answer 15

Americans with Disabilities Act

Question 16

Guarantees workers be paid overtime at time and one half if they work more than forty hours in one week

Answer 16

FLSA

Question 17

Treating applicant/employee differently than those of another race

Answer 17

Disparate Treatment

Question 18

Basic Physiological Needs (Survival).
Safety & Security (Safety).
Belonging & Social Activity (Affiliation).
Esteem & Status (Esteem).
Self-Actualization & Fulfillment.

Answer 18

Maslow’s Hierarchy of Needs

Question 19

Theory of Motivation. It includes Valence, Instrumentality, and Expectancy

Answer 19

Vroom’s V.I.E Theory

Question 20

Anything positive or negative that acknowledges a person’s existence

Answer 20

Stroke

Question 21

Ability to grant rewards

Answer 21

Reward Power

Question 22

Supervisor has the ability to punish. Verbal reprimand

Answer 22

Coercive Power

Question 23

Knowledge & Expertise

Answer 23

Expert Power

Question 24

All Company Officers have this type of power

Answer 24

Legitimate Power

Question 25

Average worker inherently lazy. Dislikes/Avoids work. Must be coerced into performing by threats of punishment. Prefers close supervision & shuns responsibility.

Answer 25

Theory X

Question 26

The theory that a leader is most concerned with production.

Answer 26

Theory X

Question 27

Does not inherently dislike work. Performs adequately with self direction. Worker will support organizational objectives. Accepts and seeks responsibility.

Answer 27

Theory Y

Question 28

Management style focused on people. Employees remain with company for life. Close relationship between work and social life. Participative approach to decision making. Firefighters apply concepts by counting on each other.

Answer 28

Theory Z

Question 29

Leader is most concerned with people

Answer 29

Theory Y

Question 30

Overriding concern for either production or worker needs. Often associated with Theory X perspective. Produces high turnover rates. May produce comfortable/ friendly atmosphere for workers.

Answer 30

Single- Issue Leadership

Question 31

Fireground leaders may exhibit __ characteristics?

Answer 31

Single-Issue

Question 32

Moderate concern for production and people. | A way for supervisor to get by, but is not the optimum.

Answer 32

Middle of the Road Leadership

Question 33

High concern for people and production. Most workers needs and self-actualization attainable. Most productive in non-emergency situations.

Answer 33

Dual-Issue Leadership

Question 34

All power and authority in the leader

Answer 34

Autocratic Leadership

Question 35

Fireground leaders often use___ style of leadership?

Answer 35

Autocratic

Question 36

When a leader makes all the decisions. | Military is the best example.

Answer 36

Autocratic

Question 37

Low concern for production and people. Peer pressure discourages overachievers. Workers lack professional stimulation.

Answer 37

Bureaucratic Leadership

Question 38

Employee centered participative leadership style. Employees allowed to question why a order or directive issued. Decision making is a slow process and not always effective during emergencies.

Answer 38

Democratic Leadership

Question 39

Hands-off approach by the leader. Exercises authority when an exception to the plan require a decision. Effective with highly trained and experienced workers.

Answer 39

Laissez-Faire Leadership

Question 40

Seeing the big picture and how their roles fit into the plan. Used extensively in the Fire Service

Answer 40

Management by Objective

Question 41

Authority can be delegated, but ___ cannot?

Answer 41

Responsibility

Question 42

4 aspects of critical decision making?

Answer 42

Define the problem. Identify and Evaluate alternative solutions. Choose & Implement the most promising alternatives. Monitor the results and adjust if necessary.

Question 43

Counseling, informal private interview. | May or may not be a written record made of the interview.

Answer 43

Preventative Action Discipline

Question 44

When employee repeats violation or commits a more serious violation as a first offense. Always done in writing.

Answer 44

Corrective Action Discipline

Question 45

May lead to suspension, loss of pay, demotion, termination, or prosecution.

Answer 45

Punitive Action Discipline

Question 46

Used in very small groups such as fire company or one on one tutoring

Answer 46

Mastery Learning

Question 47

Budget that deals with major purchases such as stations and apparatus.

Answer 47

Capital Budget

Question 48

Budget that deals with day to day operations such as wages/benefits, utilities, and fuel.

Answer 48

Operating Budget

Question 49

Informs the member and administration of job performance. Forms basis for a work improvement plan. Documents substandard work history in case termination for non- performance becomes necessary.

Answer 49

Performance evaluations

Question 50

Orders are based upon___. Compliance is mandatory.

Answer 50

Policy/Procedure

Question 51

Orders/Directives may be __ or __

Answer 51

Written or verbal

Question 52

The most effective means of conveying information?

Answer 52

Face-to Face Communication

Question 53

The Five C's of communication

Answer 53

``` Conciseness Clarity Confidence Control Capability ```

Question 54

3 priorities of Scene Management?

Answer 54

Life Safety Incident Stabilization Property Conservation

Question 55

3 areas of Perimeter Control?

Answer 55

HOT- Restricted zone WARM- Limited access zone COLD- Support zone

Question 56

3 reasons for Scene Size-Up?

Answer 56

Locate Isolate Mitigate

Question 57

The overall plan for controlling the incident. | Broad, general statements.

Answer 57

Strategic Goals

Question 58

Statements of measurable outcomes are?

Answer 58

Tactical Objectives

Question 59

Large incidents require a___

Answer 59

Written Action Plan

Question 60

Isolates or stabilizes an incident

Answer 60

Defensive Mode

Question 61

Direct action to mitigate the problem

Answer 61

Offensive Mode

Question 62

Life Safety priority

Answer 62

Rescue Mode

Question 63

Command is best transferred___

Answer 63

face to face

Question 64

Span of Control covers how many personnel?

Answer 64

3-7 subordinates

Question 65

The most serious injuries occur where?

Answer 65

On the fireground