Company Officer 5th Edition

Question 1

Ch 1
New company officers should adapt an appropriate level of ___ for those they supervise to make the transition to officer less difficult (p17)

Answer 1

humility and respect

Question 2

Ch 1
Which of the following BEST describes the outcome of good decision-making skills for a company officer? (17)
A. Subordination
B. Public criticism
C. Negative example
D. Workplace Satisfaction

Answer 2

D. Workplace satisfaction

Question 3

Ch 1

The company officer’s MOST important task is to ensure what? (17)

Answer 3

Personnel safety

Question 4

Ch 1

What best illustrates the concept of the company officer’s role as subordinate? (18)

Answer 4

Expected to execute the orders of superior officers

Question 5

Ch 1

What example illustrates the concept of the company officer as public servant? (18)

Answer 5

The public may judge the entire organization through the actions of the company officer

Question 6

Ch 1
____ conduct best describes the concept that takes on great importance when the company officer becomes a role model. (19)

Answer 6

Ethical

Question 7

Ch 1
Which concept should the company officer apply when deciding on his or her own actions, as well as the actions of subordinates? (19)

Answer 7

Responsibility

Question 8

Ch 1

A company officer promoted from within an organization must develop leadership skills that ___ (19)

Answer 8

Are appropriate to the situation

Question 9

Ch 1
In volunteer, combination, or industrial organizations, ___ is essential for the success of the employer and employee if an exchange of supervisory roles is necessary (19).

Answer 9

mutual respect

Question 10

Ch 1
Without appropriate understanding of the relationship between the new officer and unit members, the unit will most likely ___ (20).

Answer 10

Suffer

Question 11

Ch 1

When new officers attempt to duplicate behaviors of previous officers, what is likely to happen? (20)

Answer 11

The duplication will create resentment

Question 12

Ch 1

To overcome personal changes, the best course of action for a new officer to consider is to: (21)

Answer 12

accept praise and honors with modesty

Question 13

Ch 1

Which individuals would most likely place unrealistic expectations of time and attention on the company officer? (21)

Answer 13

family members

Question 14

Ch 1
Which approach can most effectively help a new company officer take advantage of the opportunities of becoming an officer (22)?

Answer 14

apply appropriate supervisory techniques

Question 15

Ch 1

A company officer’s responsibilities to subordinates include providing ___ (23)

Answer 15

educational opportunities

Question 16

Ch 1

The human resources management aspect of a company officer’s duties include: (24)

Answer 16

evaluating personnel performance

Question 17

Ch 1

The success of any fire and emergency services organization is ___ to its community involvement. (24)

Answer 17

directly proportional

Question 18

Ch 1

Knowledge of community ___ is essential to a company officer (25).

Answer 18

demographics

Question 19

Ch 1

A company officer’s understanding of administrative duties is best illustrated through (25):

Answer 19

cost and consumption monitoring

Question 20

Ch 1
Understanding and applying the jurisdiction’s building and fire codes best describes the company officer’s responsibilities in: (25)

Answer 20

fire and life-safety inspections

Question 21

Ch 1

When delivering emergency services, the company officer’s most applicable task is to (25)

Answer 21

allocate resources to control the incident

Question 22

Ch 1

The Incident Safety Plan (ISP) is developed as part of which of the following company officer duties? (26)

Answer 22

emergency service delivery