Company Officer (1 of 2) Flashcards
1
Q
NFPA ___ (2014) for Level I and Level II Fire Officers. pg 1 (OTQ 17-3)
A
1021
2
Q
NFPA 1021 places fire officers in how many categories or levels? pg 3
A
Level 1 - First line supervisor (supervisior), Level 2 - mid level supervisor (supervisor/managerial), Level 3 - first line manager (managerial/administraive), Level 4 - department manager or chief (adminstrative)
3
Q
IAFC places fore officers in how many categories or level? pg 3
A
Level 1 - supervising fire officer (all company officers), Level 2 - Managing fire officer (battalion, district, and assistant chiefs), Level 3 - Administrative fire officer (administrative chiefs in charge of divisions or bureaus within the department), Level 4 - executive fire officer (department chief)
4
Q
What are the largest single officer group? pg 3
A
Company officers.
5
Q
_____ is instructions that emphasizes job specific learnig objectives, and traditional skill based teaching. pg 5
A
Training
6
Q
_____ involves instructions that emphasizes knowledge based learnign aobjectives that are not tied to a specific job. pg 5
A
Education
7
Q
National Fire Protection Ass (NFPA) 1021, standard for fire officer professional qualifications, sets guidelines for qualification to the ____. pg 16 (OTQ: DC 2023)
A
Fire Officer Level I
8
Q
The company officer’s most important task is to ensure the ____of the unit’s personnel. pg 17
A
Safety
9
Q
What are the challenges a new officer will encounter? pg 19
A
Leadership, Ethics, Supervision, Responsiblity, Authority
10
Q
Leadership - officers must begin to cultivate the leadership skills needed to ensure that a unit operates ____. Pg 19
A
Safet, effectively, and efficiently
11
Q
Ethics - the officer is a role model for subordinate members of the ____. Pg 19
A
Unit, peers, and even the public
12
Q
Supervision - company officer level supervision may be the most ____ type of supervision. Pg 19
A
Difficult
13
Q
Responsibility - a new officer is now responsible for the his/her own actions and ____. Pg 19
A
Subordinates
14
Q
Authority - Officers must learn what authority is lefitimetaly assigned to the position and how to apply it in a fair and ____ manner. pg 19 (OTQ: DC 2023) on
A
Equitable
15
Q
Company officers know the only person they can change is ____ pg 22
A
Themselves
16
Q
A new officer should rarely resort to using ____ as a reason for compliance. Pg 23
A
Rank
17
Q
The duties of a fire officer are? Pg 24
A
Human resource management, community and government relationships, administration, inspection and investigation, emergency service delivery, health and safety.
18
Q
J.P.R. pg 24
A
Job preference requirements
19
Q
Define manager. pg 24
A
Individual who accomplished organizational objectives through effective and efficient handling of material and Human Resources.
20
Q
They must realize that the success of any fire and ems organization is directly proportional to its ____. pg 24
A
Community involvement
21
Q
Upon arrival, the first arriving company officer must develope and initate an ____ in accordance with local policy. pg 26
A
Incident actino plan (IAP), an incident safety plan (ISP), and establish the incident command system (ICS)
22
Q
In North America fire and ems organizations the top official is called the ____. pg 31
A
Fire chief, commisioner, chief executive offier (CEO)
23
Q
The most common organizational struture used in fire/EMS and is defined as having an uninterrupted series of steps or chain of comman. pg 32
A
Scalar
24
Q
What group is defined as those who deliver services to the public or external customer; typical functions include fire suppression, EMS, inspections, education, and investigations? pg 33
A
Line personnel
25
What group is deined as those who provided support to the line personnel or internal customers; typical functions are training, logistics, and personnel admin? pg 33
Staff personnel
26
____ refers to the legal ability of an individual to male and implement decisions for which the individual is held accountable. pg 34
Authority
27
____ relates to the empowered duties o an ofical to perform certain task. pg 34
Auhtoiry
28
What are the two type of decision making models? pg 34
Centralized and decentralized
29
Decisions are made by one person at the top of the structure. pg 34
Centralized
30
Decisions are made at a lower level (basically delegation of suthority, with the effects of the decision reported through structure.
Decentralized
31
What needs to be done to ensure that decentralized decision making is effective? pg 34
Chief must ensure that all members understand the direction, values, and goals of the organization
32
In a decentralized model, decesion making authority is limited to only those tasks over which personnel have been given ____. pg 34
Authority
33
____ of suthority allows for the expeditious handling of most matters. pg 35
Decentralization
34
____ is the process of providing subordinates with the authority, direction, and resources needed to complete an assignment. pg 35
Delegation
35
When assigning a task, the company officer should: pg 35
Describe the task and overall goal, identify available resources, and identify time and safety
36
____ states that each subordinate must have only one supervisor. pg 35
Unity of Command
37
____ is the path of responsibility from the top of the organization to the bottom and vice versa. pg 36
Chain of Command
38
The process of going around a link in the chain of command to deal with an issue. pg 36
Side Stepping
39
____ can be destructive to organizatinal unity and cohessiveness. pg 36
Side Stepping
40
Notifying one's supervisor that one wishes to take an issue to the supervisor's supervisor. pg 36
Skip level notification
41
____ is a organizational principle that allows workers to report to more than one supervisor. pg 37
Functional supervision
42
____ is often useful when the distinction between line and staff functions become blurred. pg 37
Functional supervision
43
____ refers to the number of subordinates and/or number of functions that one individual can effectively supervise. pg 37
Span of Control
44
Span of controll is between ____? pg 37
3-7
45
The National Incident Management System-Incident Command System (NIMS-ICS) suggest an optimum ____ for span of control. pg 37
5
46
____ consists of dividing large jobs into smaller tasks to be assigned to specific individuals. pg 39
Division of labor
47
Work groups may be created based upon ____. pg 39
Type of task, geographical area, time of year or season, available resources, and skills specialization.
48
All positions within the organization must be clearly defined for the ____ principle to be effective. pg 39
Division of labor
49
____ enables different companies to work together well because each company officer understands the capabililties, requirements, and needs of the other.
Cross training
50
Common public jurisdictions that provide fire and EMS protection include: pg40
Municpal, county, fire district, state/provincial, federal, tribal
51
Functional division of the lowest level of local government.
Municipal
52
The size of the municipal fire and EMS organizations depends primarily on ____? pg 41
the size of the population and geographic area served.
53
Funding to support the operation of a career, combination, paid-on-call, or a volunteer fire department is part of the municipal budget and is usually obtained through ____? pg 41
The collection of taxes
54
The department's budget generally is set on an ____basis and must address all department expenses, including ____. pg 42
Annual. Apparatus and equipment purchases and maintenance, operating expenses and funding for personnel wages and benefits.
55
The second level in local government in normally ____. pg 42
The county
56
County fire and EMS generally protect large areas of ____. pg 42
unicorporated land that contain large populations.
57
Designated geographic area where fire protection is provided, usually through a supporting tax, or an area where fire prevention codes are enforced. pg 42
Fire district
58
Is a term given to an area that lies outside of taxpayer supported of funded juristriction. Usually rural and sparsely populated. pg 42
No Man's Land
59
Generally, state/provincial emergency fire supression companies are organized for ____. pg 43
Forest fire, willand, and urban interface fires.
60
Territory occupied by one of the constituent adminstrative districts of a nation whose rights are defined by a constitution. pg 43
State/provincial
61
____ fire and ems exist to protect federal lands and property. pg 43
Federal
62
National level of government such as the U.S. and Canada.
Federal
63
The ____ provides training courses for all pard, volunteer, and combination/composite organizations throughthe ____ as well as the ____. pg 43
U.S. Fire Administration (USFA). National Fire Academy (NFA), Emergency Management Institute (EMI)
64
The ____ operates fire and ems organizations on military installations in the continental U.S. and foreign countries. pg 43
U.S. Department of Defense
65
____ are more and more frequently supplying fire and ems protection for the DoD. pg 43
Civil service (nonmilitary) personnel, civilian contractors, or local municipal organizations
66
The Canadian Defense Department oversees military and civilian fire and ems organizations operating in ____ installations in and around North America.
35
67
Term that describes the government structure of Native American and Aboriginal Peoples of North America. pg 44
Tribal
68
There are ____federaly recognized Native American tribal governments within the US. pg 44
562
69
How many acres of land do the tribal governments reside on, which the US government holds in trust. pg 44
55.7 million
70
____ trains, equips and funds fire and ems organizations while members of the tribe living on each reservation staff the organizations. pg 44
The US Bureau of Indian Affairs (BIA)
71
In Canada, the Department of Indian and Northern Affairs provides similar suuport to the ____ officially recognized bands of Aborignal People of Canada (First People). pg 44
633
72
Private ems organizations fall into three catergories. pg 44
Industrail fire brigades, for profit fire and ems, and private nonprofit fire and ems
73
Many commercial facilities, such as, oil refineries, checmical processing plants, research facilites, marine port facilities adn airports (both public and private maintain ____ or other emergency response teams. pg 44
Industrail fire brigades
74
Funding for the noprofit fire and ems must meet the requirements of the ____? pg 45
US tax code 501(c)(3)
75
Volunteer firefighters staff approxiametly ____ of fire and ems pg 46
70%
76
What are the 3 types of aid agreement? pg 47
Mutual, automatic, and outside aid
77
Reciprocal assistance from one fire and ems to another during an emergency based upon prearranged agreement. pg 47
Mutual aid
78
Written agreement between two or more agencies to auto dispatch predetermined resourcses to any fire or other emergency reported in the geographical are covered by the agreement. pg 47
Automatic aid
79
Assistance from agencies, industries, or fire departments that are not part of the agency having jurisdiction over the incident. pg 47
Outside aid
80
Aid agreements may be ____ but should be ____. pg 47
Verbal, written
81
____ should be considered contracts and reviewed by legal departments and approved by the governing bodies. pg 47
Aid agreements
82
____ is similar to mutual aid except that payment, such as a per response or an annual fee, rather than reciprocal aid is made by one organization the the other. pg 49
Outside aid
83
EMAC stands for? pg 49
Emergency Management Assistance Compact
84
MABAS stands for? pg 49
Mutual Aid Box Alarm System
85
The US Congress created EMAC in ____ as a national disater relief compact to link the resources. pg 49
1996
86
MABAS is an agreement between the fire and emergency response agencies of ____ and _____. pg 49
Nothern Illinois, Southern Wisconsin
87
Leadership traits are. pg 56
Supervisory, decisiveness, intelligence, self assurance, initiative, desire for professional success, integrity, personal security, sense of priority, vision, industriouness, interpersonal skills, empowerment, innovation and creativity, consistency, preparedness, proactiveness.
88
Planning, organizing, directing, and controlling in order to coordinate the efforts of the unit to accomplish objectives. pg 56
Supervisory ability
89
Making decisions quickly and effectively. pg 56
Decisiveness
90
Using logic and reason in making decisions. pg 56
Intelligence
91
Demonstrating self confidence when making decisions. pg 56
Self assurance
92
Accomplishing goals and objectives with a minimum of supervision
Initiative
93
Gaining additional responsibility and influence within the organization. pg 56
Desire for professional success
94
Applying consistently a set of morals or values to the decision making process. pg 56
Integrity
95
Being secure in the leadership position. pg 56
Personal security
96
Determining an effective order of action to achieve a desired outcome. pg 56
Sense of priority
97
Having a dream or concept of the wat things can or should be. pg 56
Vision
98
Working hard to fulfill duties. pg 56
Industriousness
99
Working successfully with other to accomplish tasks. pg 57
Interpersonal skills
100
Providing support for other to succeed in accomplishing organizational and personal goasl. pg 57
Empowerment
101
Seeking continously new and imaginative methods for accomplishing the mission of the organization. pg 57
Innovation and creativity
102
Applying proceedures, policies, rewards , and discipline evenly and fairly over time. pg 57
Consistency
103
Being ready for potential situations. pg 57
Preparedness
104
Anticipating, embrassing, and meeting change. pg 57
Proactiveness
105
An evaluation method that incorporates feedback from multiple sources such as the worker, his/her peers, supervisors, subordinates, and customers. pg 57
360 degree feedback evaluation
106
____ is the ability to identify components of a situations, assess the needs for action, determine the nature of intervention, initiate action, and to be preceived as having the abilty to take this action. pg 58
Command presence
107
What are the 8 steps to create command presence? pg 58
Determine the situation, know the resources available, develope strategy and tactics, listen to all points of view, make the decision, implement the decision, evaluate the decision and modify if needed, take responsilbility
108
Are the agreed upon philosophical prinsiples that define what is correct and proper behavior for the members of a society. Sometimes called morals. pg 59
Ethics
109
Is a trait that individuals learn primarily from their families and secondarily from religion, education, society, friends, and peers. pg 60
Ethical behavior
110
Ethic 3 step check pg 60
Is it legal, is it fair, how will it make me feel
111
Some causes of unethical behavior in the fire and ems are: pg 60
Violation of moral principles, bottom line mentality, short cuts, exploitive mentality
112
What are the four main reasons for lying? pg 61
Basic needs, affiliation, self esteem, self gratification
113
This code is a brief, one or two page statement of the organization's values and the expected behavior both of the management and members. pg 62
Code of ethics or ethics policy
114
The process of directing, overseeing, and controlling the activities of other individuals. pg 63
Supervision
115
Refers to the administration and control of projects, programs, situations, or organizations. pg 64
Management
116
____ are often assigned management duties over functions. pg 64
Level II Fire Officer
117
____ is anyone who is responsible for the activities of one or more subordinates. pg 64
A supervisor
118
What is the most effect method for assisting employees on how to resolve personal problems. pg 65
The employee assistance program (EAP)
119
A pattern of thinking that includes self deception, peer pressure, and conformity to group ethics and values. pg 66
Groupthink
120
What is the best tool for combating groupthink? pg 66
Diversity
121
What does the acronym SMART stand for? pg 67
Specific (conduct an annual assessment), Measureable (can be measured at the end of June), Attainable (reasonable time has been provided to complete this task), Realistic (this trait should be a regular duty of a company officer), Timely (based on when all assessments must be completed and submitted)
122
Commanding officers must communicate instructions ____ at emergency incidents. pg 67
Clearly and concisely
123
What is the four stage developement model? pg 69
Forming (trust and respect develope/become part of the group), Storming (provide explanations for decisions/ reduce the time spent in the storm), Norming (ensure the norms dont voilate the sense of decency), Performing (maintain team spirit)
124
____ is a process fo giving motivational direction, positive reinforcement, and constructive feedback to employees in order to maintain and improve their performance. pg 72
Coaching
125
An effective coach helps a subordinate ____, ____, ____. pg 72
Establish a goal, determine how to reach it, and provides sugestions when they are requested.
126
____ is a formal process which assists paticipants in identifying and resolving personal, behavioral, or career problems that are adversely affectiving performance. pg 72
Counseling
127
____ should occur in private, and a record should be kept of the session. pg 72
Counseling
128
What are the four steps of counseling? pg 72
Describe the current performance, Describe the desired performance, Gain a commitment for change, Foolow up the commitment.
129
____ is used to better perpare individuals for their roles and responsibilities within the oganization under the direction of a positive model. pg 73
Mentoring
130
Mentors should not be ____ to the subordinate. pg 73
A direct supervisor
131
In the US Air Force, ____ supervisors serves as the ____ mentor for each subordinate. pg 73
Immediate, primary.
132
Acknowledge the accomplishment of objectives ____. pg 73
As soon as possibile
133
What are the four functions of the management process? pg 75
Planning, Organizing, Directing, Controlling
134
An effective company officer must possess the following management skill? pg 76
Admin skills, Human and communications skills, and conceptual and decision making skills
135
What are the two broad categories in regards to palnning? pg 76
Standing (SOP/SOG), Single use (accomplish a specific job within a short amount of time)
136
What are the other categories that planning goes into? pg 76
Strategic (chart the course, subjective), operational/admin (factors that are within the control o the organization/fact based and objective), contingency (alternated plans)
137
A statistical tool used in project management that is designed to analyze and represent the tasks involved in completing a given project. pg 77
Program evaluation and review technique (PERT)
138
____ are the most important resources available to the fire and ems, and company officer must always consider personnel safety above all else. pg 81
Personnel
139
What are the 5 steps of the planning process? pg 82
Identify, Select, Design, Implement, Evaluate
140
Where did the Operational Planning "P" orginate from? pg 83
The US Coast Guard
141
New guy responsibilties include. pg 84
Care and cleaning of rig and tools, cleaning stations, radio watch, interacting with customers
142
Probationary periods are usually from ____? pg 84
6 to 18 months
143
Expectations of new personnel must be explained in clear, concise, and understandable terms and ____. pg 85
should also be in written form
144
A favorable work environment includes complaince with ____, ____,____, ____. pg 86
Organizational policies, practices, proceedures, and the law
145
An unfavorable work envirnoment is when ____? pg 86
pattern of offensive conduct or behavior, sexual harassment, hazing
146
Involves both hostile work place and attempts by supervicors to use their power to gain sexual favors from employee. May have legal repercussions on both officers and organizations. pg 86
Sexual harassment
147
Eliminating unfavorable envirnoment and sexaul harassment is the responsibilty or ____? pg 86
All members of the organization
148
Hostile work envirnoment is a violation of ____. pg 86
Title VII of the Civil Rights Act of 1964
149
Formal evaluations are ____? pg 87
Generally written
150
Formal evaluations are held on a specific schedule, ____. pg 88
Usually annually or semiannually
151
____ requires employers to maintain accurate records of hours worked. pg 88
The federal Fair Labor Standard Act (FLSA)
152
Program to help employees and their families with work or personal problems. pg 88
Employee Assistance Program (EAP)
153
Substance abuse includes the improper use of ____ which ____. pg 89
Alcohol and drugs, impair judgement and slow reaction times.
154
What may indicate a serious problem. pg 89
Absenteeism
155
When dealing with a employee who is absent the first step is to ____. pg 89
Gather all the information through communication with the employee.
156
If absence was due to personal problems, company officer should ____. pg 89
refer the employee to the EAP for counseling
157
What are the 3 types behaviors in regards to management styles? pg 91
Passive (hide emotions so others dont know how one feels, avoids conflict), Agressive (express emothions openly and use threats, the goal is to dominate and "win"), Assertive (express emotions honestly and defend their rights without hurting others), mutual respect)
158
What are the 5 methods of resolving conflicts? pg 91
Avoiding (nonassetive /passive, lose-lose), Accomendating (passively giving in, lose-win), Forcing (aggressive and uncooperative, win-lose), Negotiating (compromise, resolved quickly and relations are maintained), Collaborating (open and honest, best solution to conflict, also called problem solving style)
159
What are the 6 steps to conflict resolsution? pg 94
Classify/Identify, Define/diagnose, Determine the right response/appropiate conflict management, Determine alternative options, Convert the decision to an action, Test the action against the desired outcome
160
The benefits to perr mediation are? pg 94
Relationship are maintained, External publicity is avoided, Costly litigation is avoided, Organization and participants control the process, Participants control the resolution
161
What are the reasons people break rules? pg 95
Resentment, Boredom, Ignorance, Stress
162
What is the main purpose to discipline? pg 95
To educate
163
Discipline should be imposed to correct inappropiate behavior and ____ , but to educate. pg 95
Not to punish
164
Discipline in the fire and ems is designed to ___. pg 95
Provide positive motivation, ensure compliance with rules/regulations/standards/proceedures, and provide direction
165
A sufficiently serious first offense, such as ____ may result in termination. pg 95
Theft, assualt, gross negligence
166
What are the 3 levels that involve progressive discipline? pg 96
Preventive action (counseling interview to correct inappropiate behavior), corrective action (use on repeat violation/commits a different violation/commits a serious first offense), punitive action (possible sanctions)
167
What discipline is the company officer most likely going to give? pg 97
Preventive action.
168
All discipline must meet ____. pg 97
Legal requirements
169
Discipline may only be administered for violations of the following. pg 97
Written policies, proceedures, rules, regulations, SOP/SOG, verbal orders, and actions that are considered unprofessional and inappropiate.
170
A complaint against management by one or more personnel concerning an actual, alleged, or perceived injustice. pg 97
Grievance
171
What is the goal of the union? pg 97
Improvement in employees working conditions.
172
What are the four most common forms of communication withing the fire and ems? pg 105
Informal interpersonal, Oral, Written, and incident scene communication
173
What are the 5 basic elements of communication? pg107
Sender, Message, Receiver, Feedback to the sender, Interference
174
____ strongly encourages the use of plain English for all emergency messaging. py 108
The National Incident Management System
175
What are the 5 general purposes for interpersonal communication? pg 108
Learning, Relating, Influencing, Playing, and Helping
176
Speech commincations research indicates that nonverbal communication transmits ___ of any message: ____ is body language while ____ is vocal tone and inflection. Only ____ of the transmitted message is actually verbal communication. pg 109
93%, 55%, 38%, 7%
177
What are the 5 descriptions of listening? pg 111
Attending, Unerstanding (decoding message), Remembering, Evaluation (critically analyzing info/seperate fact from opinion), Responding
178
Any learning technique that assists in memory retention. pg 112
Mnemonic Device
179
Is the process of engaging with individuals or groups using a verbal medium. pg 112
Oral communication
180
The fear of public speaking can be overcome by ____. pg 113
Practice, public speaking classes, organizations like toastmasters, instructor training programs
181
What are the 3 types of formal speeches and presentations? pg 114
Persuasive, Informative, Instructional
182
____ speeches may be difficult to develpoe and yet can be the most important speeches an officer can give. pg 115
Persuasive
183
____ speeches are the easiest to develope when supporting data is compiled and analyzed. pg 115
Informative
184
What are the 9 steps of the speech preparation process? pg 117
Select the topic, determine the purpose, generate ideas, develope the central idea, gather supporting evidence, organize the speech, rehearse the speech, deliver the speech, evaluate the speech
185
Written communications must be ____. pg 117
Accurate, concise, and professional in appearance.
186
The first step in writing any document is to determine the ____. pg 118
Audience, scope, and purpose
187
An outline for a written document may follow the same format as one for a speech or for a standerd training lesson plan to include an ____, ____, ____. pg 118
Introduction, a body, and a conclusion
188
Common technical writting practices require that outlines must be balanced with a minimum of ____ points under each heading. pg 118
2
189
The average paragraph is ____ words long, equating to a ____ and ____ supporting sentences. pg 119
75-125, topic sentence, 4-5
190
____ usually supply model bid specificants formats upon request. pg 120
Manufacturers
191
____ is a quick and simple way of transmitting a message within an organization. pg 121
A memo
192
Memos and emails are alson considered to be ____ documents. pg 121
Public record
193
Any writing containing information relating to the conduct of government or the performance of any government of proprietary function prepare, used, or retained by any state or local agency regardless of form or characteristics.
Public record
194
A petition to a federal, state, or local agency for access to records concerning a specfic topic, individual, or organization. pg 121
Freedom of InformationAct (FOIA) request
195
What are the 6 pieces of information for a memo? pg 121
Who, What, When, Where, Why, How
196
What are longer, more formal, and often represent the entire organization rather than a specific branch or section. pg 123
A letter
197
What are the types of narrative reports? pg 126
Justification (why action was taken), Recommendations (state problem, solutions, recommend best), Progress (chronological overview), Progress and justification, Description
198
____ keep the information on the same page and make it easier for the reader to find. pg 127
Footnotes
199
____ keep all the notes and citations together in one lost at the end of the paper. Contains larger amount of information/graphs/tables. pg 127
Endnotes
200
At least ____ support each main topic in the outline. pg 127
2 subtopics
201
____ is a guide to organizational decision making. pg 127
A policy
202
____ originate with top management and are disseminated to lower lebels for implementation. pg 127
Organiaztional policies
203
____ is a detailed plan of action that is similar and closely related to a policy. pg 127
A procedure
204
____ detail in writing the steps to follow in conducting ____ for some specific, recurring problem or situation. pg 127
Procedures, organizational policy
205
SOP, SOg, PPM, GO pg 127
Standard Operating Procedures, Standard Operating Guidlines, Policies and Procedures Manual, General Orders
206
____ defines the needs of the organization and allows manufacturers or aithorized to decide if they can meet bid specifications. pg 128
A request for proposal (REP)
207
What is the preferred method of communication at an emergency scene. pg 129
Face to face
208
The safety of emergency responders is greatly increased through effective ____. pg 129
Radio communication
209
____ are normally operated from jurisdiction's telecommunications center, station, and other facilities. pg 129
Base radios
210
____ are mounted in emergency response vehicles. pg 129
Mobile radios
211
Handheld radios that allow personnel to remain in contact with each other while they are away from an apparatus. pg 129
Portable radio
212
____ receive a signal from a radio, boost its power and then transmit the signal to the receiver. Two types: apparatus mounted and specific geographical areas. pg 129
Repeater systems
213
____ are most oftne used to notify volunteers, paid on call and off duty career personnel, and staff officers to respond to the station or the emergency scene. Two modes: voice massage or text message. pg 130
Pagers
214
Fax machine can be very useful for transmitting and receiving written documents, such as ____, ____, ____, ____. pg 131
Status reports, building plans, hazardous chemical data, and weather updates
215
____ has all of the features of an MDT with the addtion of a keyboard that allows two way communication between the mobile units and the telecommunications center. pg 131
Mobile Data Computer (MDC)
216
____ is designed to provide a computer readable description of geographical features in a given area. pg 131
Geogrpahic Information System
217
____ is the ability of a system to work with and ise the parts or equipment of another system. Vital part of NIMS. pg 132
Interoperatility
218
____, ____, ____ can monitor all radio communications. pg 134
The news media, The public, and the FCC
219
Who is responsible for the radio discipline and conduct of their crews. pg 134
Company officers
220
What are the 5 C's of radio communication? pg 134
Conciseness, Clarity, Confidence, Control, Capabilty
221
Emergency responders must train with their ____ as much as they train on SCBA, ropes, hoses, and ladders. pg 134
Radios
222
Keep radio traffic ____. pg 135
Short and to the point
223
____ can provide extra information, such as who is to carry out the task and why, how, when, and where it must be done. pg 136
A direct order
224
____ Employess and members of the organization, including emergency personnel, administrative staff, and officers. pg 145
Internal customers
225
____ Members of the general populations within the service are who are beneficiaries of the services provided... pg 145
External customers
226
Chief officer, compay officiers, and members who compose the work group supply the ____ ?pg 145
The intangiable needs
227
____ is where the organization sipmly waits for a suctomer to express a specific need, want, or desire. pg 146
Passive method
228
This method of gathering information is reactive, is crisi oriented and can be biased. pg 146
Passive method
229
____ takes initaitve and seeks information on a regular basis from internal customers and stakeholders. pg 146
Active method
230
This method of gathering information is accomplished through periodic meetings, surverys, and infromal interviews. pg 146
Active method
231
Interanl customers view this involvment as empowerment that can iprove their morale and productivity. pg 146
Meetings
232
____ may be conducted following an emergency response to determine th ecustomer's satisfaction with the service provided. pg 146
Survey
233
These types of interviews are oppertunities to determine if changes are needed in the work envirnoment, policies, or other work related issues. pg 146
Informal meetings
234
A ____ is a guide to organizational decision making. pg 148
Policy
235
Policies are placed and maintained in ____ or ____. pg 148
Physical (manuals), electronic forms (organization's itranet)
236
A ____ details in writing the steps to follow in conducting organiaztional policy for some specific, recurring problem or situation. pg 149
Proccedure
237
____ give members of the organiztion a refrence point for decision making. pg 149
Written policies
238
____ provide a consistent point of refrence that helps all members of the organiztion perform to a measureable standard. pg 149
SOPs
239
____ can be used intervhangably depending upon the organization and are based upon the authority delegated to the company officer. pg 150
Orders and directives
240
What are the 4 C's used when communicating at a emergency incident. pg 150
Calmly, clearly, concisely, completely
241
What are the benefits of assigning budget responsibilities to the company officer? pg 151
The reduction of delays in performing general maintenance and obtaing disposable items.
242
What are two types of budgets that public organizations use? pg 151
Capital budget (projected major purchases) and operating budgets (recurring expenses of day to day operations)
243
Capital budgets are expected to last more than ____? pg 152
1 year (usually 3 or more)
244
An organization's ____ is used to pay for the recurring expenses of day to day operations? pg 152
Operating budget
245
A ____ includes projected major purchases - items that cost more than a certaiin specific amount of money. pg 152
Capital budget
246
What is the largest single item in the operating budget? pg 152
Personnel cost (salaries and benefits)
247
Personnel cost also called personnel services may represent as much as ____ of the operating budget? pg 152
90%
248
Considering that noncash (fringe) benefits cost some jurisdictions an amount equal to ____ of a person's base salary. pg 152
50%
249
Tax projections, expected grants and subsidies, expected fees and services, bond sales, funds from other sources are used for what? pg 152
Budget for the next fiscal year
250
Estimated revenues from all sources are translated into ____ pg 152
Preliminary budget priorities
251
What are the types of spending cost in preparation seesions? pg 152
fixed cost, discretionary, and emergecy
252
The organization's administrator, the chief/manager, of the department /organization, or staffs of both organizations thoroughly review the fire and ems budget request. pg 153
Internal review
253
The external review is the ____ that the budget request document recieves. pg 153
final review
254
What are the 6 steps of the budget process? pg 153
Plan, prepare, implement, monitor, evaluate, revise
255
How many public hearings does the governing body of the jurisdiction schedule so that the citizens can have input on the budget? pg 153
one or more
256
A budget may have to be revised during the ____ pg 153
Budget cycle
257
What is the systematic control of an organization's records to ensure quick access to information. pg 154
Records management
258
What two categories are maintenance records usually kept? pg 155
Preventive and corrective
259
What do fire and ems organizations keep maintenance records on. pg 155
stations, other facilites, vehicles, tools, and equipment
260
Who mainitains and analyzes maintenance records? pg 155
The logistics chief/manager
261
What is performed to prevent damages, reduce wear, and extend the useful life of an item, vehicle, or facility? pg 155
Preventive maintenance
262
Records that are complied during the ____ of apparatus, facilties, or pieces of equipment can provide the information neccessary to predict a trend or justify a replacement so it is usually performed accoding to a predetermeined schedule. pg 155
Preventive maintenance
263
What is always possible due to an unforseen event. pg 156
Corrective maintenance (repairs)
264
What is used to decide to repair or replace an item? pg 156
Maintenance record and life expectency
265
What are the basis for planning and justifying budget request? pg 156
Activity records
266
What is used to include training, performance, attendance, hazardous material or biological/medical exposures and medical. Also must be kept current as it may be needed in an emergency or a line of duty death. pg 156
Personnel records
267
Personnel records are confidential with the exception of ____. pg 157
Attendance records (daily personnel roster) and other like documents
268
What document significant individual exposures to hazardous material such as smoke, chemicals, and biological, radiological, and nuclear material are part of an individual's medical record. pg 158
Hazardous materials or biological/medical exposure records
269
BBecause of the delayed effects of some of these hazards and the compounding effect of others, the organization must retain accurate records for ____ following the end of an individual's employment. pg 158
30 years
270
Medical records are kept on all employees for the durations of their employment ____. pg 158
plus 30 years
271
Some organizations have ____ that link all the organization's computers together to improve communication and share software and files. pg 159
Intranets (internal networks)
272
Records that must be kept confidential ( with limited access) include: pg 160
Personnel files, individual training records and medical files
273
____ continues to be the leading cause of firefighter fatalities. pg 170
Cardiac arrest
274
What are the three sections of risk management? pg 170
Risk assessment, Risk management plan, risk management process
275
What are the 5 components of organizational risk management plan? pg 171
Risk identification, risk evaluation, establishment of priorities for aciton, risk control techniques, risk management monitoring
276
What are the 5 steps of operational risk management? pg 171
Situational awareness, hazard assessment, hazard control, decision point, evaluate
277
"determine if appropiate resources are available, if assignemtn have been made and uderstood, and if tatics are appropiate" is which step of the operational risk managament process? pg 171
Decision point
278
What are the leading injuries among fire and ems responders? pg 172
Sprains and strains
279
When does the majority of injuries happen? pg 172
During fire attack and search and rescue activities
280
What are good sources of information concerning current injury and fatality in the US? pg 172
National Institute for Occupatinal Safety and Health (NIOSH), Bureau of Labor (BLS), U.S. Fire Administration (USFA), National Fire Protection Association (NFPA)
281
What are good sources of information concerning current injury and fatality in the Canada? pg 172
Workplace HEalth and Safety Compensation Commission (WHSCC), Canadain Centre for Occupational Health and Safety (CCOHS)
282
What is the maximum survival time for a civilian during a structural fire? pg 173
10 mins
283
The majority of firefighter line of duty deaths occur within the first ___ after arriving on the scene. pg 173
12 mins
284
The combinations of CO and hydrogen cyanide (HCN) commonly found at structural fires is toxic at ____? pg 173
135 ppm (parts per million)
285
It takes ____ firefighters approxiametly ____ mins to rescue a lost or downed firefighter. pg 173
16 firefighters, 35 mins
286
What is a blueprint to reducing firefighter deaths and injuries? pg 173
The 16 Firefighter life saftey initiatives, Produced in Temapa Bay, FL in March 2004
287
Independent newsletter that shares information about close call incidents that resulted in firefighter injuries and deaths. pg 173
FirefighterCloseCalls.com
288
Collects data from EMS practitioners in order to develop policies, proceedures, and training programs to improve the safe delivery of EMS. pg 173
EVENT (EMS Voluntary Event Notification Tool)
289
International Association of Fire Chiefs' (IAFC) Rules of Engagement for Firefighter Survival. pg 175
11 rules
290
IAFC's Incident Commander's Rules of Engagement for Firefighter Safety. pg 175
14 rules
291
NAtional Firefighter Near Miss Reporting System. pg 175
Voluntary, confidential non-punitive and secure reporting system with the goal of improving firefighter safety.
292
National Volunuteer Fire Council's (NVFC) Rules of Engagement for Firefighter Health. pg 175
10 rules
293
Standard on fire department occupational health and safety program pg 175
NFPA 1500
294
Standard for fire department safety officer pg 175
NFPA 1521
295
Standard on emergency services incident management system pg 175
NFPA 1561
296
Standard on fire department infection control program. pg 175
NFPA 1581
297
Standard on comprehensive occupational medical program for fire departments. pg 175
NFPA 1582
298
Standard on the rehabilitation process for members during emergency operations and training exercise. pg 175
NFPA 1584
299
Standard on selection, care, and maintenance of open circuit self contained breathing appartatus (SCBA). pg 175
NFPA 1852
300
Occupational safety and heatth standard (OSHA) 29 CFR 1910.134. pg 175
respiratory protection
301
Company officer should address safety issues with their personnel ____. pg 176
Each shift
302
What locations can the company officer ensure are safe? pg 176
Facilities, stations, and apparatus
303
Emergency scene injuries or fatalities can be prevented or reduced through the application of ____? pg 179
Policies and proceedures that regulate emergency scene activities
304
Unsafe acts are ____ pg 179
Internal factors
305
Unsafe conditions are ____ pg 179
External factors
306
____ is the best way to ensure that responders fo not perform unsafe acts during an incidnet. pg 179
Training
307
If an unsafe act occurs during on scene operations, the act should be addressed ____ pg 179
Immediately
308
____ is one of the best methods for providing a safe workplace. pg 179
Proper maintenance
309
Refers to a station at an incident where personnel can rest, rehydrats, and recover. pg 183
Rehabilitation
310
If an organization does not have a rehab procedure, refer to ____. pg 183
NFPA 1584
311
An accident Investigation should provide the following: pg 184
General information, employee characteristics (particapant), Envirnoment Information, Apparatus/equipment information
312
A ____ of the incident is the ____ of the investigation report. pg 184
Narrative description, final portion
313
The narrative of an accident investigation includes: pg 184
Observation from the officer, eye witness report, participant interview, law enforcement report, and dispatch information
314
When a unit member experiences an OJI, the first duty of a company officer is to ____. pg 185
Ensure prompt medical treatment
315
NFPA 1021, Standard for fire officer professional qualifications, requires that all fire officers I candidates complete instructor I training as defined in ____. pg 193
NFPA 1041 standard for fire service instructor professional qualification
316
According to NFPA 1021, standard for providing fire and ems to the public, the organization must ___ pg 194
Evaluate the effectiveness of its training program, including the teaching skills of the company officer
317
Documenting company level training may fulfill some requirements of the departments ____. pg 194
ISO rating or accreditation
318
What is the 4 steps method of instruction? pg 195
Preparation, presentation, application, evaluation
319
Most learning takes place during the ____, making this step critically important. pg 195
Application step
320
General overview and critique of the incident by mebers of all responding agencies (including dispatchers) that should take place within two weeks of the actual incident. pg 195
Post incident analysis
321
Measures how much students have learned through a written, oral, or practical exam or test. pg 195
Evaluation
322
The purpose is to determine whether or not students achieved the lesson objectives or not. pg 195
Evaluation
323
Teaching outline or plan for teaching that is a step by step guide for presenting a lesson or presentation. May vary from a few mins to several hours. pg 196
Lesson plan
324
The company officer may need to adapt the lesson plan, with ____, to meet the current situation. pg 196
Administrative approval
325
What are the 4 methods of training? pg 198
Presentations, discussions, demonstrations, evolutions
326
____ is the act of showing how to do something or how something operates and is a basic means for teaching manipulatibe (psychomotor) skills, physical principles, and mechanical functions. pg 198
A demonstration
327
____ can be used effectively to show the operation of tools, equipment, apparatus, or materials and show the results of their use. pg 198
Demonstrations
328
What are the 2 crtical areas with demonstrations? pg 198
Preparing and demonstrating
329
Operation of fire service training or suppression covering one or several aspects of fire fighting. pg 200
Practical training evolution
330
Company level ____ reinforce the skills learned during formal sessions and help company personnel to learn to work together. pg 200
Practical training evolution
331
Multicompany evolutions should include ____? pg 200
all units within the assigned response area
332
Who should monitor practical training evolutions? pg 200
Instructors, safety officers, and chief officers
333
____ involve small groups peforming a single task that requires only a few skills. pg 200
Simple training evolution
334
Practical training evolutions should also be practiced with ____. pg 202
Both minimum and maximim staffing level requirement
335
____ may involve multiple units, agencies, or jurisdictions in scenarios that require high levels of cooperation and coordination. pg 202
Complex training evolutions
336
All training evolutions and exercises should include ____. pg 202
NIMS-ICS
337
What is the most obvious place to perform evolutions? pg 202
The station apparatus room, in a large indoor classroom (dormitory or living room), or on the parking lot/driveway
338
The fire department should have ____ when using private property for training. pg 203
Written premission
339
Company officer must not attempt a live burn training without approval from the adminstraion and the traing division accoding to ____. pg 203
NFPA 1500, NFPA 1403
340
NFPA 1403 requirements recommend an instructor to student ratio of ____. pg 204
1-5
341
The inclusion of people of different races or cultures in a group or organization. pg 211
Diversity
342
____ are key component of any fire emergency service organization. pg 211
Fire life safety inspections
343
If fire and life safety inspections are conducted properly they can serve two purposes: pg 211
Identify and correct fire and life safety hazards, Demonstrate concerns for citizen safety.
344
Who handles complex citizen compliants or concerns? pg 212
Public Information Chief (PIO), senior staff, or the fire chief
345
____ is a biological fact and is either male or female. pg 213
Sex
346
____ refers to males and females culturally and socially defined roles and responsibilities based on characteristics that are attributed to each group. Self-perception. pg 213
Gender
347
Demographics vary regionally and between ____, ____, _____. pg 213
Urban, suburban, and rural areas
348
A lack of understanding creates an ____ that seperates people. pg 214
Us- them mentality
349
The term citizen concerns often translates into ____. pg 214
Citizen compliants
350
One of the first skills comany officers need when dealing with irate citizens is ____. pg 215
Effective listening
351
Resolving all concerns, complaints, and inquires, including those involving personnel acts or omissions, is a duty of ____. pg 215
All members of the organization
352
If a concern or compliant is voiced during an emergency operation, it should ____ with emergency operations. pg 215
Not interfere
353
The company officer's duty is ____ to satisfy a citizen's concern. pg 216
To use every legal and ethical means
354
It is only when a citizen gets the ____ that the true nature of the inquiry is revealed. pg pg 216
Anticipated response
355
What is the purpose of a public relations prgram? pg 217
To build relationship with community that is based on trust and commitment
356
All ____ must be factual and truthful, which is both ethical and one that wins the greatest support from the customer base. pg 217
Statements made to public
357
What are the 2 purposes for fire and life safety inspections? pg 217
Ensuring codes are adheard to within public facilities, providing owner/occupant with education and information
358
Ensuring that codes are adheard to is a ____ intended to reduce the severity of fires. pg 217
Proactive loss-control approach
359
What are the 2 ways fire prevention has expanded? pg 217
Public education and investigations
360
Officers must know how to perform inspections like: pg 218
Conduct exit drills, inspect and test private fire protection and signaling systems.
361
Fire and emergency responders cannot enter privte property without obtaining permission from the owner or occupant unless ____. pg 218
An emergency is in progress on the property
362
Under ____ the existence of an emergency constitutes implied permission to enter. pg 218
Common law and most satutory law
363
What are the 2 exceptions to implied permission to enter a premise? pg 218
Military emergency responders on a military base, members of industrail fire brigades on company property
364
____ are conditions that allow emergency responders and law enforcement officers to enter a structure without a warrant. pg 218
Exigent circumstances
365
____ must adopt an ordinance that authorizes the fire chief and designated representative to enter a property to conduct fire and life safety inspections. pg 219
The local governing body (city or borogh council, county board of supervisors.
366
NFPA 1
Uniform fire code
367
____ should be notified if significant life safety issues are found during inspections. pg 219
Local fire prevention officer
368
Communities have shifted much of the responsibility for fire and life safety to the ____. pg 219
Owners and occupants of structures.
369
What are the 2 major organizations that develope model building codes? pg 219
NFPA, International Code Council (ICC)
370
Construction classifications are based upon ____ and ____. pg 220
Materials used in construction and upon hourly fire resistance ratings of structual components
371
____ may not be required to meet the current building code unless significant renovation are performed. pg 220
Existing structures
372
____ uses roman numerals to designate the 5 major classifications of building constructions. pg 220
NFPA 220
373
Each classification of NFPA 220 are ____. pg 220
Divided into subtypes using a 3 digit arabic number code or several letters.
374
____ designates 5 construction types with 2 subcategories (A and B) for each type, except type IV. pg 220
International Building Code (IBC)
375
Divided into subtypes that are based on the fire resistance rating of the various structural components. pg 220
NFPA 220
376
Amount of fuel present, expressed quanitatively in terms of weight of fuel per unit area. pg 221
Fuel load
377
NFPA Type I construction pg 221
Fire-resistive construction, made of noncombustibles or limited combustible materials. Primary fuel load is contents.
378
NFPA Type II construction pg 221
Noncombusitble/limited combustible, similar to Type I but lower fire resistance. Flat roofs and roofing tar.
379
NFPA Type III construction pg 221
Ordinary construction, Exterior walls and strucutral members are noncombustibles/limited combustibels. Interior members are small dimensioned wood
380
NFAP Type IV construction pg 221
Heavy timber, Exterior and interior wall and structual members are noncombustibles/limited combustibles. Interior made of solid or laminated wood (8 inches) with no concealed spaces.
381
NFPA Type V construction pg 223
Light weight, made of wood and other combustible materials. Wood frame merchantile occupanices, single family and multi family resistences up to about 6 stories high. Similar to Type III but smaller dimensions.
382
What does Type I and Type V mean in IBC construction? pg 223
Type I is most fire resistive, Type V is least fire resistive
383
IBC Type I construction pg 223
Nonccombustible materials like steel, iron, concrete, and masonary
384
IBC Type IA construction pg 223
Requires 3 hours fire resistance frame, 2 hour resistance floors, 1.5 hours fire resistance roofs
385
IBC Type IB construction pg 223
Requires 2 hour fire resistance frame, 2 hour resistance floor, 1 hour resistance roof
386
IBC Type II construction pg 223
Noncombustible materials but less fire resistance compared to Type I, 1 hour fire resistance walls and floors
387
IBC Type IIA construction pg 223
Noncombustible fire resistance materials like steel, concrete, and masonry
388
IBC Type IIB construction pg 223
Approved noncombustibles materials, may not have assigned fire resistance ratings
389
IBC Type III construction pg 223
Any materials code premited, 2 hour fire resistance walls
390
IBC Type IIIA construction pg 223
1 hour fire resistance
391
IBC Type IIIB construction pg 223
Less than 1 hour fire resistance
392
IBC Type IV construction pg 223
Permitted by code, exterior walls noncombustible, interior constructed with solid or laminated woods (heavy timber) minimum 1 hour fire resistance
393
IBC Type IV construction, exterior walls pg 224
Fire retardant treated wood 2 hour fire resistance or less
394
IBC Type IV construction, wooden columns pg 224
Minimum of 8 inch
395
IBC Type IV construction, floor framing pg 224
Requires sawn or glued-laminated timber at least 6 inches witdth and not less than 10 inches depth
396
IBC Type IV construction, roof framing pg 224
Minimum of 6 inches width and 8 inches depth for the first half of its length and then no less than 6 inches for the top half of its length
397
IBC Type IV construction, roofs pg 224
must be constructed without concealed spaces
398
Type V construction pg 224
wood frame constrcution
399
Type VA constrcution pg 224
1 hour fire resistance on all materials except for the non bearing interior walls
400
Type VB construction pg 224
May have non fire rated structual elements
401
Escape or evacuation pg 224
Egress
402
If a comany officer's primary duty is managing/supervising an emergency respone unit, ____ is secondary to emergency response duties. pg 224
The inspection function is
403
Each of these model codes specifies that ____ is responsible for ensuring that these buildings and facilites are inspected. pg 224
The fire chief
404
The fire chief delegates this responsilibilty to ____ who usually delegates the actual inspection to ____. pg 224
The fire marshal, fire prevention officer or personnel at the unit level.
405
Most fire codes require each building or facility to be inspected ____. pg 224
At least once each year
406
High hazard occupancies may require, places of public assembly ____ pg 224
more frequent inspections
407
Some violations such as an obstructed or locked exit door must be ____? pg 226
Corrected immediately before the inspector leaves
408
When the violatin shas been reported to the occupant and the required corrective action explained, ____. pg 226
A written noticed is issued including the date and time of the follow up or reinspection
409
The inspector may be empowered to force the ____ until the code compliance is achieved. pg 226
Business to cease operation or vacate the the occupancy
410
What is the purpose of any fire and life safety inspection? pg 226
To leave the occupancy safer than before the inspection and the occupants more knowledgable about protecting themselves and their property from fires.
411
What is the first step in preparing for an inspection? pg 227
Gather information
412
One of the best information sources about a particular occupancy is the record of ____ made there. pg 227
Previous inspections
413
What is mandatory for all inspetion personnel? pg 228
Badges and official identification
414
Before starting the inspection tour, ask the representative to ____. pg 229
Review the background data listed in the inspection record to ensure the information is still current
415
Having a ____ with the company officer is very important to the inspection's success. He can answer questions, open doors, and explain processes. pg 230
Representative of the business
416
The officer may choose to start the formal inspection from the ____. pg 230
Outside
417
If the occupancy has a sprinkler sustem te insectors may want to check ____? pg 230
The post indicator valve (PIV) to ensure its open.
418
Many fire and ems organizations list these ____ on their inspection form so that the inspector only needs to check the appropriate box to indicate a code section violation pg 231
Common violations
419
The ____ is the single most important life safety item to be inspected. pg 231
Means of egress from the building
420
High stacked storage may require ____. pg 233
In rack automatic sprinkler system
421
the majority of model codes relating to buildings and fire safety currently used in North America are base on the ____? pg 233
Occupancy type or use of the building on structure
422
____ further classify each individual occupancy according to the relative fire hazards of its contents. pg 234
NFPA 5000 and NFPA 1
423
____ is the classification for contents of such low combustibility that a self propagating fire cannot occur in them. Fiberglass insulation or minerals that do not conatin hydrocarbon. pg 234
Low hazards
424
____ is the classification for contents that are likely to burn with moderate rapidity or give off a considerable volume of smoke. pg 234
Ordinary hazards
425
____ is the classification for contents that are likely to burn with extreme rapidity or from which explosions are likely. pg 234
High hazards
426
____ provides a widely recognized method for indicting the presence of hazardous materials at commercial, manufacturing, institutional, and other fixed storage facilities. pg 234
NFPA 704
427
A suplplier label must appear on all controlled products ____ in Canada. pg 240
Received at workplaces
428
These labels must appear on all controlled products that the employer produced in a work place. pg 240
Workplace labels
429
____ establishes a color code system that is recommended for use in the U.S. and Canada. pg 240
ANSI Z525.1
430
What does red mean on a hazmat placard. pg 241
Danger or stop, flammable liquids, emergency stop bars, stop buttons, fire protection equipment
431
What does orange mean on a hazmat placard? pg 241
Warning on hazardous machinary with parts that can crush, cut, or injure a worker.
432
What does yellow mean on a hazmat placard? pg 241
Caution, physical hazard like tripping hazards, containers of corrosive or unstable materials
433
What does green mean on a hazmat placard? pg 241
Safety equipment, first aid station, safety showers, exit routes
434
What does blue mean on a hazamt placard? pg 241
Safety information signage, such as labels or markings indicating the type of required PPE.
435
____ are particularly important in schools and similar occupancies where many people are gathered. pg 242
Exit drills
436
At hospitals and nursing homes only the ____ should particapte. pg 242
The staff
437
All fire detections and signaling systems must meet the requirements of ____? pg 243
NFPA 72, National Fire Alarm Code
438
Local alarm systems pg 243
Manually activated, primary: alert occupants, secondary: alert passerbyer
439
Auxillary alarm system pg 243
Municipal alarm box ONLY, box located on the street adjacent to building
440
Remote station system pg 243
Connected directly to dispatch, leased telephone line, non-coded system: one building, One remote can cover 5 buildings
441
Proprietary system pg 243
Used to protect large commercial and industrial buildings, high rise buildings, colleges, complexes. Seperate systems connect to a common receiving point
442
Central station system pg 244
Receiving point is not on premisis and not employeed by property owner. Receiver is a employee of the alarm service company contracted to protect the premisis. Operater notifies fire and EMS. May be located in another state. Required to be listed in the Underwriters Laboratories (UL).
443
Emergency voice/alarm communications systems pg 244
Provides detail information occupants and emergency responders on premis. Both one way and two way systems
444
If there is no water system or pressure is too weak to supply fire protections, the owner.occupant may have an ____. pg 244
Elevated water tank on the buildings roof or ground near the property.
445
Inspectors do not inspect the systems adequecy, but ____ pg 244
only how well it is maintained
446
NFPA 20 pg 244
Statndard for installation of stationary fire pumps for fire protection
447
All stationary fire pumps are almost always ____ with a discharge capacity from ____. pg 244
Electrically driven centrifigual pumps, 500-4,500 gpm
448
When inspecting stationary fire pumps, you should check the ____ pg 245
Owner/occupant 's pump maintenance and test records
449
NFPA 20 requires stationary pumps to run for at least ___ per week. pg 245
30 mins
450
In ____ systems, the alarm operator must manually retransmit alarms received from the street boxes to the designated fire stations. Pg 245
Type A
451
In ____ systems, alarms received from the street boxes are automatically retransmitted to all fire stations within the jurisdiction. Pg 245
Type B
452
Standpipe and hose systems are required in single story buildings, in large area buildings, on each floor of structures that are greater than ____ stories, and in industrial facilities. Pg 246
Four
453
In regards to standpipes: ____ systems are intended for firefighting personnel who are trained in handling large handlines. Do not have permanently attached hoses. Pg 246
Class I
454
In regards to standpipe: ____ systems allow occupants to control fire spread until the fire department or fire brigade arrives. 1 1/2 in fire hose with nozzle. Not intended for emergency responders. Pg 246
Class II
455
In regards to standpipe: ____ systems combine the features of both of the other classes. Must allow 2 1/2" and 1 1/2" simultaneously. Pg 246
Class III
456
Inspectors and company level personal may have to inspect and test a variety of fire extinguishing systems and equipment, such as,____ Pg 247
Automatic sprinkler systems, special agent fixed fire extinguishing systems, and portable fire extinguishers.
457
____ consist of a water source, distribution piping, and one or more individual sprinklers. Pg 247
Automatic sprinkler systems
458
____ are used in areas where rapid extinguishment of the fire is required by reignition is unlikely. Pg 249
Dry chemical systems
459
Fix dry chemical systems use the same fire, extinguishing agent as ____? Pg 249
Portable dry chemical fire extinguishers
460
These agents are non-toxic and nonconducting, but leave a very fine powdery residue that is extremely difficult to clean up. Pg 249
Fixed dry chemical systems
461
What are the two main types of dry chemical systems? Pg 249
1. Local application 2. Total flooding
462
____ is the most common type of dry chemical system. Discharged on cooking surfaces and commercial kitchens. Pg 249
Local application
463
____ systems are installed in areas, such as paint spray booth, where a heavy cloud of agent is needed to fill the entire space when discharged. May be actuated manually or automatically. Pg 250
Total flooding dry chemical
464
____ use an agent that is typically a mixture of water and either potassium carbonate or potassium acetate that is delivered in spray form. Well suited for cooking oil related applications. K-rated. Pg 250
Wet chemical systems
465
Like dry chemical systems, ____ systems are designed as either local application our total flooding systems. Pg 250
Carbon dioxide systems
466
____ systems must have pre-discharge alarm to warn room occupants of an pending discharge so they can immediately leave the compartment. Pg 250
Total flooding CO2
467
Halogenated agent systems contain atoms from one of the halogen series of chemical elements: ____ Pg 250
fluorine, chlorine, bromine, and iodine.
468
Halogenated agents are principally effective on ____. Pg 250
Class B and Class C fires
469
____ was originally developed and used because it was considered a clean agent that leaves no residue. Pg 250
Halon
470
International restrictions have been placed on the Halon productions because it has been proven to be harmful to____. Pg 251
humans and to the earth's ozone layer.
471
____ provided for a phase out of Halon and banned the manufacture of new Halon agents after____. Pg 251
The Montreal protocol of 1987, January 1, 1994.
472
____ is the one most commonly found in portable fire extinguisher. Pg 252
Halon 1211
473
____ is used in some portable fire extinguishers, but it is more commonly found in fixed systems applications. Pg 251
Halon 1301
474
All Halon systems have the same component parts: ____ pg 251
Agent tanks and associated piping, valve actuators, nozzles, detectors, manual releases, and control panels
475
____ systems are equipped with an abort switch to cancel. Pg 251
Halon
476
____ defines a clean agent as an electrically nonconducting, volatile, or gaseous fire extinguishing agent that does not leave a residue upon evaporation. Pg 251
NFPA 2001, standard on clean agent Fire extinguishing Systems
477
Halon replacement agent examples include. Pg 252
Halotron, FM-200, Inergen
478
____ a "clean agent" Hydrochlorofluorocarbon. Pg 252
Halotron
479
____ a hydrofluorocarbon considered to be an alternative to Halon 1301. Pg 252
FM-200
480
____ a blend of three naturally occurring gases: nitrogen, argon, and carbon dioxide. Pg 252
Inergen
481
____ standard for low, medium, and high expansion foam. Pg 253
NFPA 11
482
All portable fire extinguishers must be installed and maintained according to ____. Pg 253
NFPA 10
483
What three methods do portable fire extinguishers use to expel the extinguishing agent? Pg 254
Stored pressure, cartridge operated, pumped operated
484
Requirements for extinguisher distribution are contained in ____. They are ____ Pg 254
NFPA 10. Class A, Class B, Class C, Class D and Class K hazards
485
If an extinguisher cabinet is placed in a rated wall, then the cabinet must have the ____ fire rating as the wall assembly. Pg 254
Same
486
Extinguishers with a gross weight not exceeding 40 pounds should be installed so that the top of the extinguisher is not more than ___ above the floor. Pg 255
5 feet
487
Extinguishers with a gross weight greater than 40 pounds, except the wheel types, should be installed so that the top of the extinguisher is not more than ___ above the floor. Pg 255
3 1/2 feet
488
The clearance between the bottom of the extinguisher and the floor should never be less than ___. Pg 255
4 inches
489
____ is the process of gathering and evaluating information, developing initial action based on that information, and ensuring that the information remains current. Pg 263
Preincident planning
490
____ define the type of construction that is used to build structures to be used for specific purposes. Pg 264
Building codes
491
____ are commonly found on commercial, industrial, and apartment buildings, and may have a slight slope to facilitate water drainage. Pg 265
Flat roofs
492
Permanent building components such as water tanks, air-conditioning equipment, antennas. Pg 265
Dead load
493
The structural part of a flat roof consist of ____? Pg 265
Wooden, concrete, or metal joists covered with sheathing.
494
In regards to flat roofs, the sheathing is often covered with a layer of ____. Pg 265
insulating material that is always covered by finished layer of some weather resistant material.
495
____ have a peak along one edge or in the center and a deck that slopes downward from the peak. Pg 266
Pitched roofs
496
Pitched roofs usually have a covering of ____ applied before final weather coverings are laid. Pg 266
Roofing paper (felt)
497
Trussless arched roofs (sometimes called ____ ) are composed of ____. Pg 267
Lamella roofs, relatively short timbers of uniform length
498
This network forms and arch of mutually braced and stiffened timbers in which the roof exerts a horizontal reaction in addition to the vertical reaction on supporting structural components. Pg 267
Trussless arched roofs (lamella roofs)
499
Solar panels are also called ____, and never walk on this. They will not support your weight. Pg 267
Photovoltaic
