Communications Process

Question 1

Communication levels

Answer 1

Intrapersonal Communication

Interpersonal Communication

Group Communication

Public Communication

Mass Communication

Question 2

Intrapersonal

Answer 2

within oneself EX: athletes thoughts before a race, meditation, prayer, journal,&raquo_space; the base of ALL communication

Question 3

Interpersonal

Answer 3

between 2 or more people

Question 4

Group

Answer 4

3 to 10 people; one message to multiple people, bouncing ideas off of each other.

Question 5

Public

Answer 5

Local politician giving a speech at a park. Class meetings

Question 6

Mass

Answer 6

Same message viewed/listened to at different times. Feedback is delayed. Social Media, tv, radio

Question 7

Sender

Answer 7

the individual who initiates a message.

Also called the communicator or source.

Question 8

Receiver

Answer 8

the listener, reader, or observer–that is, the individual(s) to whom a message is directed.

Question 9

Encoding

Answer 9

Transforms an abstract idea into a communicable message.

This is done using words, symbols, pictures, and sounds.

Question 10

Decoding

Answer 10

interprets the message and comes to an understanding about what the source is communicating.

Question 11

Feedback

Answer 11

the response given by the receiver to the source.

Question 12

Channel

Answer 12

A system or method that is used for communicating with other people.
EX: radio, email, skype…

Question 13

Ethics

Answer 13

Pertaining to right and wrong in conduct

Question 14

Internal Barrier

Answer 14

Noise within a person’s mind that distracts them from sending/receiving messages

EX: Attitude, motivation, interest, educational, background, preferences, bias

Question 15

External Barrier

Answer 15

Noise in the environment to which distracts the sender/receiver or becomes a barrier to communication.

EX: Environment, noise, appearance

Question 16

Attitudinal Barrier

Answer 16

You don’t like the content of the message

Question 17

Social Barrier

Answer 17

You don’t get along with the other individual or don’t really know them

Question 18

Environmental Barrier

Answer 18

There is something in the physical environment that is hindering communication (this is the only barrier that is external)

Question 19

Cultural Barrier

Answer 19

You come from different backgrounds (which can impact perspective, experiences, norms, and language)

Question 20

Educational Barrier

Answer 20

You have different levels of education which can impact frame of reference, technical jargon, etc.