Communications Management Flashcards
Identify Stakeholders
The process of identifying all people or organizations impacted by the project and document their interests, involvement and impact on project success.
Plan Communications
The process of determining the project stakeholder information needs & defining a communication approach.
Distribute Information
It is the process of making relevant information available to project stakeholders as planned. Execution of Communication Management Plan, as well as responding to unexpected requests for information. Bulk of Project Communication takes place here.
Manage Stakeholder Expectations
It is the process of communicating and working with stakeholders to meet their needs and addressing issues as they occur.
Report Performance
It is the process of reporting to the stakeholders, how the project is progressing against the plan. It involves collecting and disseminating Project Information, Communicating Progress, Utilization of Resources and Forecasting Future Progress and Status.