communications final exam review Flashcards
Reasons we initiate relationships
Attraction
Proximity
Similarity
Purpose (or goals)
Social Penetration Theory
explains how self-disclosure changes as relationships move from one level to the next.
Uncertainty Reduction Theory
identifies question asking as a primary communication strategy we use to encourage in reciprocal disclosure and to reduce our levels of uncertainty about others.
Knapp’s stages of coming together
Initiation Experimenting Intensifying Integrating Bonding
Why we maintain relationships
Maintaining the existence of the relationship
Maintaining a desired state or condition in the relationship
Maintaining a satisfactory state in a relationship
Repairing a relationship in an attempt to either restore it or sustain it in a satisfactory state
Relationship maintenance strategies
Positivity, Openness, Assurances, Social networks, Sharing tasks, Mediated communication, Advice , and Humor
Conflict definition
as “an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals.”
Conflict management styles
Avoidance, Competitive/Distributive, and Collaborative/Integrative
conflict components
Expressed struggle, Interdependence, goal incompatibility, Perceived scarce resources, and Interference
Deception – Interpersonal deception theory
explains the strategic choices made when engaging in deceptive communication.
Deception (how we lie, why we lie, detecting deception)
Falsification, Concealment, and Equivocation
Lying to harm others, Lying to protect self, and Lying to spare others
Third-party information, Physical Evidence, and Confessions
Embarrassment – roles and responses
Agent: we are responsible for our own embarrassment.
Recipient: we are the target of embarrassing communication.
Observer: we are bystanders to someone else’s embarrassment
Jealousy – types, issues and why jealousy occurs
Friend jealousy and family jealousy Romantic jealousy Power jealousy Activity jealousy Intimacy jealousy
Power and interpersonal influence
Compliance
Identification
Internalization
why jealousy occurs
Maintain the primary relationship.
Preserve one’s self-esteem.
Reducing uncertainty about the relationship.
Reducing uncertainty about a rival relationship.
Re-assess the relationship.
Restoring equity through retaliation.
