Communications Flashcards
1
Q
What is internal communication?
A
Any form of communication within an organisation
2
Q
What is external communication?
A
External communication is any form of communication that allows people inside one organisation to communicate with people outside of that organisation
3
Q
What is a upward flow of information
A
A form of internal communications that is carried up the ranks of an organisation e.g. from the general employees to the board of directors
4
Q
What is a downward flow of information?
A
A form of internal communications that is carried down the ranks of an organisation e.g. from the board of directors down to the general employees
