Communication Unit quiz Flashcards
When caring for the poor patient, a major component of care is
a. maintaining respect for human dignity
b. ignoring personal biases
c. treating all patients exactly the same
d. allowing stereotypes to distort nursing interventions.
a. maintaining respect for human dignity
Which of the following best describes cultural diversity?
a. Encompasses variations between cultural groups
b. a smaller group living within the dominant culture who have adopted a cultural lifestyle distinct from that of the mainstream population.
c. Groups in which members share a cultural heritage from one generation to another.
d.Heterogeneous society in which diverse cultural worldviews can coexist.
a. Encompasses variations between cultural groups.
Which of the following statements is true about self-esteem?
a. Achievements lead to high self-esteem
b. It is an objective emotional process.
c. It is a concept that becomes fixed.
d. It is the emotional value a person places on his or her self-respect.
d. It is the emotional value a person places on his or her self-concept.
The nurse is caring for a patient who is anxious about a new diagnosis of cancer. When discussing chemotherapy with the patient, the nurse understand that
a. The patient will need to be given instructions only once
b. Emotions obey the rules of logic.
c. The patient may only hear part of instructions
d. A cognitive lack of understanding may occur
c. The patient may only hear part of instructions.
When caring for a nonverbal patient, the nurse should implement what intervention to maintain communication?
a. Continuing to initiate communication in a one-way mode.
b. Refraining from explaining procedures to avoid stressing the patient.
c. Limiting orienting cues in order to reduce environmental stimuli.
d. Insisting the patient communicate in a two-way mode.
a. Continuing to initiate communication in a one-way mode
Which statement is true concerning communication deficits?
a. Individuals who are equally impaired are equally disabled.
b. Communication deficits can arise from sensory deprivation.
c. The primary nursing goal is to minimize the patient’s independence.
d. Communication deficits occur primarily because of physical disabilities.
b. Communication deficits can arise from sensory deprivation.
When communicating with a preschooler who is admitted to the hospital for a fractured arm, which is the best method for the nurse to describe the preschooler’s impending surgery?
a. Encourage the preschooler to put a bandage on a teddy’s bar arm.
b. Explain to the preschooler how long the surgery will take and that it will do done by noon.
c. Explain what surgery will be like, using abstract terminology.
d. inform the preschooler that fixing the fractured arm will make it possible to play sports in the future.
a. Encourage the preschooler to put a bandage on a teddy bear’s arm.
The pediatric nurse is working on an oncology unit with a terminally ill child. The nurse conveys respect to the child by
a. Using the concept of mutuality
b. Being emotionally unavailable
c. Interacting as a buddy to the child
d. Protecting the child from the truth about the terminal illness.
a. Using the concept of mutuality
When communicating with older adult patients, the nurse recognizes what age-related changes that affect hearing?
a. Hearing loss associated with normal aging begins after age 40 years.
b. Older adults distinguish sounds better against background noises.
c. Hearing problems can diminish an older person’s ability to interact with others.
d. Older adults who experience hearing loss initially cannot lower frequency sounds of vowels.
c. Hearing problems can diminish an older persons’s ability to interact wih others
When visiting a patient, the home health nurse notes that the patient frequently shift the conversation to reminisce. Which communication techniques would be most effective for the nurse to use with this patient?
a. Restating
b. Providing information
c. Information gathering
d. Changing the subject
c. Information gathering
A patient states, “I feel like have no control over my life.” The nurse determines the patient is experiencing a sense of powerlessness. Which strategy most likely assisted the nurse in the identification of powerlessness?
a. Looking for central emotional themes in the patient’s story.
b. Keepin focus on the future
c. Ignoring vocal inflections as te patients speaks.
d. Providing lengthy responses when interacting with the patient.
a. Looking for central emotional themes in the patients story.
Stoicism and denial of grief are examples of how a family coping with death is affected by factor?
a. Prior life experience
b. Existing developmental level
c. Kubler-Ross stages of grief
d. Cultural influences
d. Cultural influences
The nurse is caring for a patient who has just received biopsy reports that indicate recurrence of metastatic stage IV breast cancer. Which patient’s statement best indicates the acceptance stage of death and dying?
a. “The test results will be repeated next week.”
b. “The test results are positive.”
c. “The test results are incredible.”
d. “The test results are negative.”
b. “The test results are positive.”
When communicating with a patient’s physician, the nurse suggests ordering a STAT chest X-ray for a patient who is experiencing dyspnea. This is an example of communicating with the patient’s physician?
a. Assessment
b. Situation
c. Background
d. Recommendation
d. Recommendation
A student nurse is learning about how to reduce errors and increase safety. The nursing instructor recognizes that further teaching is warranted when the student nurse states which of the following?
a. “I will be timely in communication with patients.”
b. “I will promote communication with patients that is ambiguous.”
c. “When communicating with patients. I will be clear.”
d. “When communicating with patients. I will ensure the patient understood.”
b. “I will promote communication with patients that is ambiguous.”
Values clarification can be incorporated within the intervention phase of the nursing process by
a. Identifying specific nursing diagnoses
b. Identifying care guidelines
c. Identifying ineffective family coping
d. Identifying patient’s values.
b. Identifying care guidelines.
Personal values are defined as
a. Altruism
b. Values shaped by family, religious beliefs, and years of experience.
c. Values determined by commitment
d. Two values that are conflict
b. Values shaped by family, religious beliefs, and years of experience.
The nurse fails to demonstrate effective communication by engaging in what activity?
a. Making sure that the expectations and responsibilities of all are clearly understood.
b. Making sure that unilateral information is exchanged between patients and nurses.
c. Implementing a two-way exchange of information among patients and health providers.
d. Recognizing that effective communication is an active process for all involved.
b. Making sure that the expectations and responsibilities of all are clearly understood.
What can be defined as “a patient safety issue”, but primarily a legal right protected by common law and “case law” and “giving care acquiescence knowing the purpose, the extents of the risks and benefits, and possible alternatives of treatment”?
a. Mandatory reporting
b. Privacy cautions
c. Informed consent
d. Evidence-base practice. (EBP)
c. Informed consent
Socioeconomic status identifies families and households based on income, occupation, and education
a. true
b. false
a. true
An individual is given a terminal diagnosis with 6-12 months to live. The family members begin to experience Kubler-Ross stages of death while their loved one still is living. this is an example of
a. Estranged family
b. Complicated grief
c. Disenfranchised grief
d. Anticipatory grief
d. Anticipatory grief
Maria was told she looks older than she is, this is an example of
a. chronological age
b. social age
c. biological age
d. psychological age
c. biological age
College students are those ages 18-25, this is an example of of
a. psychological age
b. social age
c. chronological age
d. biological age.
b. social age
