COMMUNICATION STRATEGY Flashcards

1
Q

Since engaging in conversations is also bound by implicit rules, ___________ states that strategies must be used to start and maintain a conversation .

A

Cohen (1990)

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2
Q

What are the 7 strategies people use when communicating?

A

Nomination
Restriction
Turn-taking
Topic control
Topic shifting repair
Termination

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3
Q

It is to collaboratively and productively establish a topic. Basically when you employ this strategy, you try to open a topic with the people you are talking to,

A

Nomination

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4
Q

Refers to any limitation you may have as a speaker.

A

Restriction

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5
Q

Pertains to the process by which a participant stops speaking and yields or decides who among a participant takes the conversational floor as a speaker.

A

Turn-taking

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6
Q

What are the three turn-taking acts?

A

Keep-turn
Release-turn
Take-turn

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7
Q

It suggests that a speaker must not stop until he fulfills his purpose in a conversation.

A

Keep- turn

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8
Q

Suggests that a speaker is finished talking and is ready to yield the floor to another person to take his or her turn. He or she may use signals or pauses in a conversation.

A

Release-turn

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9
Q

Suggests that another participant can take the role of the speaker

A

Take-turn

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10
Q

What are signals and cues that speaker wants to keep, yield or take his or her turn.

A

Intonation
Verbal Cues
Nonverbal cues or gestures

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11
Q

May signal when a speaker intends to keep or yield his or her turn

A

Intonation

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12
Q

May suggest that a speaker wants to yield or to keep his or her turn.

A

Verbal cues

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13
Q

Such as raising one’s hand, shows that a participant wants to take the floor or speak.

A

Non-verbal cues/gestures

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14
Q

Covers how procedural formality or informality affects the development of topics in conversations.

A

Topic control

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15
Q

It involves moving from one topic to another. In other words it is where one part of a conversation ends and where another begins.

A

Topic shifting

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16
Q

It refers to how speakers address the problems in speaking, listening and comprehending that they may encounter in a conversation.

A

Repair

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17
Q

He states that
“Repair is the self-righting mechanism in any social Interaction”

A

Schegloff et al.., 1977

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18
Q

It refers to the conversation participants close-initiating expressions that end a topic in a conversation.

A

Termination

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19
Q

Recite again what are the 7 types of communication strategies

A

Nomination
Restriction
Turn-taking
Topic Control
Repair
Termination

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20
Q

“Do you have anything to say?”

A

Turn taking

21
Q

“One of the essential lessons I gained from the discussion is the importance of sports and wellness to a healthy lifestyle”

A

Restriction

22
Q

“Excuse me? I think we should speak one at a time, so we can clearly understand what we want to say about the issue”

A

Repair

23
Q

“Go on with your ideas. I’ll let yoy finish before I say something”

A

Turn taking

24
Q

“Have you heard about the news about the latest achievement of our government.”

A

Nomination

25
Q

“Hey, how are you? I missed you”

A

Nomination

26
Q

“Best regards to your parents! See you around”

A

Termination

27
Q

“Good to see you, Anyway, I came to visit you because I want to personally offer apologies for what I did yesterday.”

A

Repair

28
Q

“Sorry, I can’t decide on that now. I am still focused on my writing assignment. Let’s talk next time, okay?”

A

Termination

29
Q

“Now it your turn to ask questions .”

A

Turn-taking

30
Q

Succesful communication requires understanding the relationship between words and sentences and the speech acts they represent. Is this True or False?

A

True

31
Q

Knowing and applying grammar appropriately is one of the most complex strategies for maintaining a conversation. Is this true or false.

A

False-“Basic”

32
Q

Keep the conversational environment private and disclosed for opinions until the prior topic shuts down easily and initiates a smooth end. This could efficiently signal the beginning of a new topic in the conversation.

A

False- “open”

33
Q

“When communicating in the classroom or in a meeting, you are typically given specific instructions that you must follow. These instructions confine you as a speaker and limit what you can say.”

A

True

34
Q

“There is a code of behavior behind establishing and sustaining a productive conversation, but the primary idea is to give all communicators a chance to speak.”

A

True

35
Q

“Regardless of the formality of the context, topic control is achieved individually

A

False-“cooperatively*

36
Q

“When a topic is initiated, it should be collectively developed by avoiding unnecessary interruptions and topic shifts.

A

True

37
Q

“When shifting from one topic to another, you have to be very cold.

A

False-“Intuitive”

38
Q

“If everybody in the conversation seems to talk at the same time, give way and acknowledge another’s initiative to set the conversation back to its topic”

A

True

39
Q

“Although not all topics may have clear ends, try to signal the end of the topic through non-verbal cues

A

False- “concluding cues”

40
Q

“When a speaker tries to establish a topic like “Good morning, how are you?” That is an example of Nomination.”

A

True

41
Q

“Repair is the self-wronging mechanism in any social interaction

A

False- “self-righting”

42
Q

“Giving another speaker a chance to speak their opinion is an example of Repair.”

A

False- Turn taking

43
Q

“What you think?”
“You were wanting to say something?”
Are all examples of Topic control

A

False-Turn taking

44
Q

“You are limited to cuss out your opposing team in a debate.” That is an example of restriction

A

True

45
Q

“By the way”
“Which reminds me of”
Are cues in example of Topic Shifting

A

True

46
Q

“Goodbye, see you around.”
“I’ll conclude this convo for now.”
Are examples of a restriction

A

False- Termination

47
Q

When it comes to formal or informal cues like “Yes, okay” “That was unexpected wasn’t it?” “Go on” Are all examples of Topic control

A

True

48
Q

State again all 7 communicative strategies

A

Nomination
Restriction
Turn-Taking
Topic Shifting
Topic Control
Repair
Termination