COMMUNICATION STRATEGY Flashcards
Since engaging in conversations is also bound by implicit rules, ___________ states that strategies must be used to start and maintain a conversation .
Cohen (1990)
What are the 7 strategies people use when communicating?
Nomination
Restriction
Turn-taking
Topic control
Topic shifting repair
Termination
It is to collaboratively and productively establish a topic. Basically when you employ this strategy, you try to open a topic with the people you are talking to,
Nomination
Refers to any limitation you may have as a speaker.
Restriction
Pertains to the process by which a participant stops speaking and yields or decides who among a participant takes the conversational floor as a speaker.
Turn-taking
What are the three turn-taking acts?
Keep-turn
Release-turn
Take-turn
It suggests that a speaker must not stop until he fulfills his purpose in a conversation.
Keep- turn
Suggests that a speaker is finished talking and is ready to yield the floor to another person to take his or her turn. He or she may use signals or pauses in a conversation.
Release-turn
Suggests that another participant can take the role of the speaker
Take-turn
What are signals and cues that speaker wants to keep, yield or take his or her turn.
Intonation
Verbal Cues
Nonverbal cues or gestures
May signal when a speaker intends to keep or yield his or her turn
Intonation
May suggest that a speaker wants to yield or to keep his or her turn.
Verbal cues
Such as raising one’s hand, shows that a participant wants to take the floor or speak.
Non-verbal cues/gestures
Covers how procedural formality or informality affects the development of topics in conversations.
Topic control
It involves moving from one topic to another. In other words it is where one part of a conversation ends and where another begins.
Topic shifting
It refers to how speakers address the problems in speaking, listening and comprehending that they may encounter in a conversation.
Repair
He states that
“Repair is the self-righting mechanism in any social Interaction”
Schegloff et al.., 1977
It refers to the conversation participants close-initiating expressions that end a topic in a conversation.
Termination
Recite again what are the 7 types of communication strategies
Nomination
Restriction
Turn-taking
Topic Control
Repair
Termination