Communication Skills

Question 1

Introductions

Answer 1

First and last name, role. Address patient formally.

Question 2

Use of appropriate language.

Answer 2

Patient’s own words. Explains jargon.

Question 3

Open ended questions to begin each piece of history.

Answer 3

CC/HPI. PMH. FHx. SHx.

Question 4

Use of signposts.

Answer 4

Use signposts from HPI/ history, to ROS, then to PE.

Question 5

Attended to timing, balancing interview and PE.

Answer 5

Yup.

Question 6

Closed visit and checked for further questions.

Answer 6

Learner closes with summary of visit, and explanation of what will happen next and asks for further questions.