COMMUNICATION PROCESSES, PRINCIPLES AND ETHICS

Question 1

It is one of the more essential human activities that enable us to make connections, create meanings, and nurture understanding.

Answer 1

Communication

Question 2

What are the 2 symbols shared in a specific culture?

Answer 2

Verbal and Non-Verbal

Question 3

Non-Verbal Communication

Answer 3

Maintain eye contact
Practice good posture
Smile, When appropriate
Avoid unnecessary movement
Keep an open stance
Avoid crossing your arms
Nod to show interest

Question 4

Components of the Communication Process

Answer 4

Source
Message
Channel
Receiver
Feedback
Environment
Context
Interference

Question 5

It is the sender who carefully crafts the message. The sender may be anyone: an author of a book, a public speaker on a special occasion, or even a traffic enforcer.

Answer 5

Source

Question 6

It is the meaning shared between the sender and the receiver. Messages take many forms. They could be poems, songs, essays, road signs, or symbols.

Answer 6

Message

Question 7

It means by which a message is conveyed.

Answer 7

Channel

Question 8

It is the person who receives the transmitted message.

Answer 8

Receiver

Question 9

It is essential to confirm the recipient’s understanding.

Answer 9

Feedback

Question 10

It is the place, the feeling, the mood, the mindset, and the condition of both the sender and the receiver.

Answer 10

Environment

Question 11

It involves the expectations of the sender and the receiver and the common shared understanding through the environmental signals.

Answer 11

Context

Question 12

It is also known as a barrier or block that prevents effective communication.

Answer 12

Interference

Question 13

Kinds of Interference/ Barriers

Answer 13

Psychological Barriers
Physical Barriers
Emotional Barriers
cultural Barriers
Linguistic Barriers
Attitude Barriers
Technological Barriers

Question 14

The Nine Principles of Effective Communication

Answer 14

Clarity
Concreteness
Courtesy
Correctness
Consideration
Creativity
Conciseness
Cultural Sensitivity

Question 15

It makes speeches understandable. Fuzzy language is forbidden, as are jargon, cliché expressions, euphemisms, and doublespeak language.

Answer 15

Clarity

Question 16

It reduces misunderstandings. Messages must be supported by facts such as research data, statistics, or figures. To achieve concreteness, abstract words must be avoided.

Answer 16

Concreteness

Question 17

It builds goodwill. It involves being polite in terms of approach and manner of addressing an individual.

Answer 17

Courtesy

Question 18

Glaring grammar mistakes obscure the meaning of a sentence. Also, the misuse of language can damage your credibility.

Answer 18

Correctness

Question 19

Messages must be geared towards the audience. The sender of a message must consider the recipient’s profession, level of education, race, ethnicity, hobbies, interests, passions, advocacies, and age when drafting or delivering a message.

Answer 19

Consideration

Question 20

Communication means having the ability to craft interesting messages in terms of sentence and word choice.

Answer 20

Creativity

Question 21

Simplicity and directness help you to be concise. Avoid using lengthy expressions and words that may confuse the recipient.

Answer 21

Conciseness

Question 22

Today, with the increasing emphasis on empowering diverse cultures, lifestyles, and races and the pursuit of gender equality, cultural sensitivity has become an important standard for effective communication.

Answer 22

Cultural Sensitivity

Question 23

Ethical Considerations in Communication

Answer 23

Respect audience
Consider the result of communication
Value truth
Use information correctly
Do not falsify information