Communication Process Flashcards
1
Q
Speaker
A
The person who is presenting an oral message to a listener
2
Q
Message
A
Whatever a speaker communicates to someone else
3
Q
Channel
A
The means by which a message is communicated
4
Q
Listener
A
The person who receives the speaker’s message
5
Q
Frame of Reference
A
The sum of a person’s knowledge experience, goals, values, and attitudes. No two people can have exactly the same frame of reference.
6
Q
Feedback
A
The message, usually nonverbal. sent from a listener to a speaker
7
Q
Interference
A
Anything that impedes the communication of a message. Interference can be external or internal to listeners
8
Q
Situation
A
The time and place in which speech communication occurs.
