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EUTHENICS > Communication Process > Flashcards

Communication Process Flashcards

1
Q

What are the 6 Elements of Communication

A

Sender
Encoding
Message
Decoding
Receiver
Noise

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2
Q

The source of the message to be expressed.
They are also referred to as the channel of communication

A

Sender

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3
Q
  • the process by which you translate your ideas, feelings and intentions into a message appropriate for transmission
A

Encoding

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4
Q
  • is any verbal or nonverbal symbol that one person transmits to another.
A

Message

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5
Q

the receiver takes the stimulus that you sent out of the symbols you sent

A

Decoding

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6
Q

the person at whom the message is aimed.

A

Receiver

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7
Q

is any element that interferes with the communication process. It can be physical or psychological.

A

Noise

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8
Q

is the most important form of non-verbal communication,

A

Body Language

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9
Q

n encompasses all the movements and expressions that can be read on a person’s face.

A

Facial Expressions

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10
Q

What is the best sign of facial expression?

A

Smile

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11
Q

What facial expression is it when the The eyes are awake and open and look calmly at the person who is speaking or the object that is being spoken to absorb all the information in a concentrated way.

A

Interest/ Curiosity

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12
Q

What facial expression is shown if there is a completely off-center, motionless gaze that someone has become self-absorbed and is focused on their own thoughts

A

Disinterest

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13
Q

What facial expression is shown when the : Eyes tighten, eyebrows are drawn together, and forehead is furrowed.

A

Anger

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14
Q

What facial expression is shown when The gaze is concentrated, but the eyes are restless

A

Doubt

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15
Q

What facial expression is shown when the eyes are open sharply and the pupils are ide open to perceive all possible details of the threat

A

Fear

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16
Q

What gesture is shown when one widely extended arms that lead to a hug or a greeting with the hand extended from afar.

A

Welcome

17
Q

What gesture is shown when The arms crossed with the palms raised directed towards the person in front of us

A

Defense

18
Q

What gesture is shown when A clenched hand in the shape of a fist

A

Anger

19
Q

What gesture is shown when : The position of the hands is the
same as in the defense position, but the arms are
not crossed but are close to the body

A

Calm the situation

20
Q

What gesture is shown when someone no longer knows what to do in a situation and they repeatedly shrugging their shoulders

A

Helplessness/ Ignorance

21
Q

What are the 6 Ways to Recognize Nonverbal Cues

A

Lots of Eye Contact
Power Poses
Crossed Legs
Arms Crossed
Open Palms
Imitation of Body Language

22
Q

What body language is considered good to generate a good impression over the audience especially when you’re leading a presentation or when you are sitting in an interview

A

Eye contact

23
Q

This body language t show leadership characteristics in a person

A

Power Poses

24
Q

According to her, this type of posture increases testosterone and confidence

A

Amy Joy Casselberry

25
Q

This psychological phenomenon of body language describes our natural tendency to imitate others’ speech patterns and physical gestures

A

Chameleon Effect

26
Q

What are the 11 Key Interpersonal Communication Skills

A

Verbal Communication
Active Listening
Body language
Openness
Negotiation Skill
Decision-making/ Problem-solving skills
Conflict Resolution
Assertiveness
Positive Attitude
Teamwork
Empathy

27
Q

Who coined the 7-38-55 Rule of Personal Communication

A

Albert Mehrabian

28
Q

In the Rule of Personal Communication by Albert Mehrabian, how many percent is for words, voice/Tone , and Body Language

A

7% Words
38% Tone/Voice
55% Body language

29
Q

This Interpersonal Communication Skill is one of the most appreciative parts of leadership and has the importance of backbone in business success.

A

Teamwork

30
Q

This Interpersonal Communication Skills is when when you confidently express your needs and opinions in a fair, honest, and calm manner while considering the needs and opinions of other people.

A

Assertiveness

EUTHENICS (5 decks)

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