Communication/OB Flashcards

1
Q

3 components of a command

A

Command itself
Tone of voice
Method of enforcement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What tone of voice for a command?

A

Short/Monotone

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What tone of voice for correction?

A

Low/Growly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What tone of voice for praise?

A

High/Happy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What tone of voice for permissive?

A

High to low transition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What tone of voice for agitation?

A

Whisper/suspicious

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How fast must corrections be done?

A

1/2 to 1 second

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the ratio for praise to correction?

A

5:1

How well did you know this?
1
Not at all
2
3
4
5
Perfectly