Communication & Negotiation Flashcards
1
Q
what are examples of good negotiation?
A
- agreeing with clients objectives and negotiating stratedy before the start of negotiations
- detailed research and preparation and undertaking SWOT analysis
- preparing your win-win and fallback positions and areas of common ground
- deciding what points you can give on and waht are non-negotiable
- understanding the other partys position
- creating a constructive environment for the negotiations
- considering the method communication (phone, email, meeting)
- developing a partnership/collaborative approach, rather than an adversarial approach
- recognizing the achievement of your best position for agreement
- maintain communication always
- walk away when you need to