Communication & Negotiation Flashcards
1
Q
Why did you choose to use the media that you did to communicate with your client in your case study?
A
Your critical analysis is the best way for the panel to assess your written communication skills and your presentation and the interview will allow them to assess your verbal communication skills.
This question requires you to show that you can use appropriate media for communication, whilst considering; formality, record keeping, confidentiality and client relations
2
Q
How do you approach a negotiation?
A
Explain the example that you are going to use and then set out how you prepared your evidence to support your case and how you came to understand what the other side would be looking for in their negotiation.
