Communication Media (Methods) Flashcards

1
Q

What is oral communication?

A

Oral Communication Oral communication is sharing information verbally, including face-to-face talks, interviews, speeches, and meetings.

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2
Q

List 5 merits of Oral communication

A

Immediate Feedback: Responses like questions or decisions can be given right away.

Ease of Interaction: It allows for a natural flow of conversation.

Nonverbal Cues: Gestures and tone of voice add meaning.

Emotion: It helps show feelings behind the words.

Persuasion: It’s effective for convincing others.

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3
Q

List 5 demerits of Oral communication

A

Limited to Presence: Only those present can participate.

No Permanent Record: Unless recorded, there’s no lasting proof.

Loss of Control: Questions or interruptions can disrupt the message.

No Editing: Words can’t be revised once spoken.

Sensitive Topics: Not ideal for delicate or controversial subjects.

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4
Q

What is written communication?

A

This is the transfer of information from the sender to the receiver using written words. Written
words take many forms from letters to magazines.

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5
Q

What are some types of written communication ( describe)

A

Memos: Used for routine communication within an organization (emails are common for this now).

Letters: Sent to people outside the organization, they also help build positive relationships.

Reports: Can be shared both within and outside the organization, depending on the topic.

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6
Q

List 8 merits of written communication

A

Control Over Message: You can carefully plan what to say.

Permanent Record: Written communication is saved and verifiable.

Wide Reach: Can be sent to people far away.

Less Distortion: The message is less likely to be misinterpreted.

Useful for Sensitive Topics: Avoids immediate reactions.

Confirms Verbal Communication: Can serve as a backup.

Flexible Delivery: Can be copied and shared widely.

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7
Q

List 7 demerits Of written communication

A

No Immediate Feedback: Responses take time.

No Nonverbal Cues: No body language or tone of voice.

Time and Resources: Takes longer and costs more to produce.

Special Skills Needed: Complex documents may need experts and can be costly.

Hard to Change: Once sent, it’s difficult to update.

Risk of Loss: Documents can be lost or damaged (e.g., fire, in transit).

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8
Q

What is electronic communication?

A

This is communication by the use of electronic equipment. Electronic media span a diverse and
expanding range of technology from Email and IM to Blogs

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9
Q

List 4 merits of electronic communication

A

Fast Delivery: Messages are sent quickly.

Wider Reach: Can connect with people in different locations.

Multimedia Power: Can use images, videos, and sounds for a persuasive message.

Better Accessibility: Improves openness within an organization.

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10
Q

List 5 demerits of electronic communication

A

Risk of Conflict: People might say things online that they wouldn’t in person (e.g., blogs).

Information Overload: Easy to overuse, leading to too much information.

Security Risks: Vulnerable to data theft, viruses, and other cyber threats.

Lack of Privacy: Emails, IMs, and voicemails may reach unintended people, and employers can monitor these.

Productivity Issues: Constant notifications can distract employees.

Examples: Fax, radio, computers, TV, DVDs, and more.

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11
Q

Describe visual communication

A

Visual communication is achieved by the use of sight i.e. seeing with ones eyes.

Visual communication uses images, symbols, maps, posters, and charts to share information. Graphic communication, a subset of visual communication, specifically uses charts, tables, diagrams, and graphs.

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12
Q

List 4 merits of visual communication

A

Improves Understanding: Makes numbers and data easier to understand.

Supports Oral Communication: Strengthens spoken messages.

Attention-Grabbing: Visuals help the audience remember and stay focused on your message.

Efficient: Some messages are clearer with visuals than with words.

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13
Q

List 4 demerits of visual communication

A

Needs Explanation: Visuals can be hard to interpret without text.

Costly to Create: Visuals often need skilled work and are expensive.

Risk of Misinterpretation: Poor visuals may confuse or mislead.

Time-Consuming: Takes a lot of time to make good visuals.

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14
Q

What is graphic communication?

A

Graphic Communication Graphic communication is a type of visual communication that uses charts, tables, diagrams, and graphs for statistical info. While impactful, it often needs text to clarify its meaning.

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15
Q

Describe audio communication

A

Audio communication is communication by the use of sounds like drums, horns, alarms, bells, and whistles to convey messages.

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