Communication in Digital Age Flashcards
also called the information age, is defined as the time period starting
in the 1970s with the introduction of the personal computer with subsequent
technology introduced providing the ability to transfer information freely and
quickly.
Digital Age
It is a process of exchange of facts, ideas, opinions and a means that
individuals or organizations share the meaning and
understanding with one another
Communication
is derived from Latin word
‘communis’ means common
Communication
“Communication is a process of sharing experience till it becomes a common
possession. It modifies the disposition of both parties who partakes it”
John Dewey
“Communication is sharing of ideas and feelings in a mood of mutuality.”
Edgar Dale
“Communication is a means of persuasion to influence other so that desired effect is achieved.”
Aristotle
Communication is affected by the_______? in which it takes place. This________? may be physical, social, chronological or cultural. Every communication proceeds with?
Context
is a person who sends the message. A sender makes use of
symbols (words or graphic or visual aids) to convey the message and produce the
required response.
Sender/Encoder
is a key idea that the sender wants to communicate. It must be ensured that the main objective of the message is clear.
Message
The message or subject matter of any communication is always abstract and intangible. Transmission of message requires use of certain SYMBOL.
Encoding
is a means used to exchange / transmit the
message
Medium
is chosen when a message has to be conveyed to a small group of people.
Written Medium
is chosen when spontaneous feedback is required from the recipient as misunderstandings are cleared then and there.
Oral Medium
is a person for whom the message is
intended / aimed / targeted.
Recipient/Decoder
It is the process of translation of an encoded message into ordinary understandable language. Receiver converts the symbols, words or signs received from the sender to get the meaning of the message.
Decoding
is the main component of communication process as it permits the sender to analyze the efficacy of the message. It helps the sender in confirming the correct interpretation of message by the decoder.
(May be verbal or non-verbal)
Feedback
Is an exchange of information using words including both the spoken and the written word.
Verbal Communication
It involves the verbal and nonverbal symbolism to convey meaning. Art and music are forms of ___________? used by nurses to facilitate understanding and healing for patients
Symbolic Communication
It is ‘communication about communication’ so that the deeper message within a message’ can be uncovered and understood.When a patient tells the nurse that he is cool to undergo surgery with his body rigid and sharp voice, a nurse can interpret that he isanxious as evidenced by the body language.
Metacommunication
Another important form of communitcation. It is the best method when the communicator and the recipient are beyond oral communication media
Written Communication
is the thought process or communication with one person or one’s self. The individual becomes his or her own sender and receiver, providing feedback to him or herself in an ongoing internal process
Intrapersonal
is communication among a relatively small number of people. Much of our communication takes place at this level.
Interpersonal
Types of Interpersonal
Dyadic
Tryadic
Small Group
Public
Mass Communication
This communication between two people. It may be face to face, or such as ordinary conversation, dialogs, or interviews.
*Telephone Conversation
Dyadic
This communication is participated by three people.
Tryadic
More than three people communicate. This is the enlarge type of communication usually done to solve problems. The committee,
panel, symposium.
Small Group
This involves communication
between one and several other
people. This is the large group
type of communication. A
public speaking is example.
Public
is communicating with a large
number of people using the
mass media like television,
radio and newspaper.
Mass Communication
Seven C’s of Effective Communication
Clear
Correct
Complete
Concrete
Concise
Consideration
Courteous
These barriers arise when duties and line of authority are not clearly defined.
Organizational Barriers
THINGS THAT OCCUR IN THE MINDS OR INNER SELF OF A PERSON. IT COMES FROM WITHIN THE LISTENERS.
Psychological Barriers
THINGS THAT CAN ACTUALLY BE HEARD, SMELLED USING ONE OR MORE OF THE SENSES WHICH KEEP MESSAGES FROM BEING HEARD.
Physical Barriers
Non availability of proper machines
Presence of defective machines
Interruption
Power failure
Weak/poor signal/internet connection
Mechanical Barriers
lack of common experience
Linguistic- different languages and vocabulary
Lack of knowledge of any language
From receiver’s side: interrupting the speaker; asking too many questions for the sake of probing
From sender’s side: unclear messages; incomplete sentences, no clarification.
Perceptional Barriers
Are characterized by the
combination of the five
different modes of
communication: linguistic,
visual, gestural, audio,
spatial
Multimodal Texts
Modes of Communication
Visual
Aural
Gestural
Linguistic
Spatial
a mode of communication that is focused on sound
including, but not limited to, music,
sound effects, ambient noises, silence,
tone of voice in spoken language,
volume of sound, emphasis, and accent.
Aural
a mode of communication that refers to the images
and characters that people see.
Visual
A mode of communication that refers to the way
movement is interpreted. Facial
expressions, hand gestures, body
language, and interaction between
people are all gestural modes. This has
always been important in face-to-face
conversations and in theater
Gestural
a mode of communication that refers to written or
spoken words. The mode includes word
choice, the delivery of written or spoken
text, the organization of words into
sentences and paragraphs
Linguistic
A mode of communication that refers to the arrangement of elements in space. It involves the organization of items and the physical closeness
between people and objects.
Spatial