communication (general) Flashcards

1
Q

defined as the act of transferring information from one person, group, object, or place to another

A

communication

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2
Q

3+1 natures of communication

A
  1. communication is a process
  2. communication can be verbal
  3. communication can be non-verbal

+1. communication can be a combination of verbal and non verbal

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3
Q
  • speaker of the source of information
  • starts the communication process
A

sender

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4
Q
  • information, ideas, or thoughts conveyed by the speaker through words or actions
A

message

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5
Q
  • process of converting the message into words, actions, or other forms
A

encoding

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6
Q
  • medium or means in which the message is conveyed
A

channel

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7
Q
  • recipient of the message
  • person who will decode the message
A

receiver

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8
Q
  • process of interpreting the message receiver from the sender
A

decoding

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9
Q
  • reactions, responses, or information provided by the receiver after decoding
A

feedback

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10
Q
  • the environment and setting where the communication took place
  • affects how messages are constructed, delivered, and perceived
A

context

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11
Q
  • factors that affect the flow of communication that’ll make communication difficult
A

barrier

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