communication and patient interaction Flashcards
1
Q
Assimilation
A
Giving up YOUR culture in order to merge into another
2
Q
Biculturalism
A
Completely negotiate between two cultures
3
Q
Ethnocentrism
A
Viewing YOUR culture as absolute supreme
4
Q
Cultural Competency
A
Having attitudes, knowledge and behaviors enabling effective cross cultural interactions
5
Q
6 areas of of Diversity
A
Communication, Space, Time, Environmental, Biological, Social
6
Q
most common reason
for repeating procedures and radiation procedures
A
Poor communication
7
Q
Maslow’s 8 Hierarchy of Needs
A
physiological, safety, love, self-esteem, need to know, aesthetics , self-actualization
8
Q
non verbal touches
A
emotion, emphasis , palpation
9
Q
paralanguage
A
pitch, tone, volume, speech, pauses
