Communication and negotiation

Question 1

True or False: Effective communication is considered a key skill in negotiation according to RICS.

Answer 1

True

Question 2

Fill in the blank: RICS emphasizes the importance of __________ in negotiation processes.

Answer 2

active listening

Question 3

What are two key components of successful negotiation highlighted by RICS?

Answer 3

Preparation and clear communication

Question 4

Multiple Choice: Which of the following is NOT a recommended strategy by RICS for effective negotiation? A) Establishing rapport B) Ignoring the other party’s needs C) Identifying common goals

Answer 4

B) Ignoring the other party’s needs

Question 5

Short Answer: According to RICS, what role does body language play in communication?

Answer 5

Body language conveys non-verbal messages that can influence negotiation outcomes.

Question 6

What is the primary purpose of communication in negotiation as per RICS guidelines?

Answer 6

To facilitate understanding and reach a mutually beneficial agreement.

Question 7

True or False: RICS suggests that negotiators should avoid asking questions.

Answer 7

False

Question 8

Fill in the blank: RICS advocates for __________ to ensure clarity in communication during negotiations.

Answer 8

feedback

Question 9

What is one common pitfall in negotiation that RICS advises against?

Answer 9

Making assumptions about the other party’s interests.