Communication and Negotiation Flashcards
1
Q
Level 1 Communication & Negotiation
A
Demonstrate knowledge and understanding of effective oral, written, graphic and presentation skills including the methods and techniques that are app for specific situations
2
Q
Level 2 Communication & Negotiation
A
Provide evidence of practical application of the above in your area of work to include an example of negotiations
3
Q
What are some examples of good negotiation skills?
A
Agreeing your clients objectives and negotiating strategy before the start of negotiations
Understanding the other parties position
Creating a constructive environment for negotiations
Maintain communication always
Recognizing the achievement of your best position for agreement