Communication and Negotiation Flashcards

1
Q

Level 1 Communication & Negotiation

A

Demonstrate knowledge and understanding of effective oral, written, graphic and presentation skills including the methods and techniques that are app for specific situations

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2
Q

Level 2 Communication & Negotiation

A

Provide evidence of practical application of the above in your area of work to include an example of negotiations

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3
Q

What are some examples of good negotiation skills?

A

Agreeing your clients objectives and negotiating strategy before the start of negotiations

Understanding the other parties position

Creating a constructive environment for negotiations

Maintain communication always

Recognizing the achievement of your best position for agreement

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