Communication Flashcards
What is communication?
Communication is a two-way process that involves the sharing of ideas, information and emotions
What does communication involve the sharing of?
Ideas, information and emotions
Why is communication vital in a management system?
It is vital to ensure the system runs effectively and to ensure goals are achieved
What is communication necessary for in a family?
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To understand the values of each family member
To identify each family member’s goals
To make family decisions together
To allocate tasks based on individual’s skill sets
To evaluate the management process
To resolve conflict
How does communication help resolve conflict?
As family members can express their unhappiness or anger with a situation
How does communication help evaluate a management process?
It enables family members to express their satisfaction or dissatisfaction with a management system and provide feedback for improvement for the future
How does communication allow tasks to be allocated based on individuals’ skill sets?
Communication allows family members to be clear about the role they have been assigned
How does communication help families make decisions together?
It allows each family member to feel listened to and a valuable part of the family