Communication Flashcards

1
Q

What is communication?

A

Communication is a two-way process that involves the sharing of ideas, information and emotions

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2
Q

What does communication involve the sharing of?

A

Ideas, information and emotions

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3
Q

Why is communication vital in a management system?

A

It is vital to ensure the system runs effectively and to ensure goals are achieved

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4
Q

What is communication necessary for in a family?

6

A

To understand the values of each family member

To identify each family member’s goals

To make family decisions together

To allocate tasks based on individual’s skill sets

To evaluate the management process

To resolve conflict

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5
Q

How does communication help resolve conflict?

A

As family members can express their unhappiness or anger with a situation

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6
Q

How does communication help evaluate a management process?

A

It enables family members to express their satisfaction or dissatisfaction with a management system and provide feedback for improvement for the future

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7
Q

How does communication allow tasks to be allocated based on individuals’ skill sets?

A

Communication allows family members to be clear about the role they have been assigned

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8
Q

How does communication help families make decisions together?

A

It allows each family member to feel listened to and a valuable part of the family

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