Communication

Question 1

Define professionalism

Answer 1

acting decisively and knowledgeably. adapting to new situations. adding value to a company

Question 2

Define Situated

Answer 2

Communication happens in a particular environment or socio cultural context

Question 3

Define Relational

Answer 3

Effective communication happens when you take into account the people and the purpose of the communication

Question 4

Define Transactional

Answer 4

Communication is a 2 way street - you must adapt to one another as the conversations progresses

Question 5

What are 6 barriers to effective communication?

Answer 5

noise, channel overload, information overload, semantic interference, emotional interference, written work isn’t edited

Question 6

How do you overcome communication barriers?

Answer 6

be time sensitive, be purposeful, be a good listener, be context sensitive, be proactive

Question 7

What is the difference between interpersonal and intrapersonal

Answer 7

interpersonal is between two or more people, and intrapersonal is between you and yourself.

Question 8

What are 4 components of non verbal communication?

Answer 8

Proxemics (use of space), Chronemics (use of time), Vocalics (paralanguage), Kinesics (body language).

Question 9

What are 3 different flows of communication?

Answer 9

Upward Communication Flow: the movement of info from subordinates → superiors, Downward Communication Flow: the movement of info from superiors → subordinates ,Horizontal Communication Flow: the movement of info that enables at the same level to share ideas
.

Question 10

What are 5 ways to bridge the gap between different cultures?

Answer 10

Show Respect
Gain knowledge and develop awareness   
Avoid negative judgments 
Cultivate a work environment that values diversity
Ask questions to seek common ground