Communication Flashcards
1
Q
communication
A
to establish helping-trusting relationships
2
Q
intrapersonal
A
occurs within individual
3
Q
interpersonal
A
one to one interaction between two people
4
Q
transpersonal
A
interaction within a person’s spiritual domain
5
Q
small group
A
interactions with a small number of people
6
Q
public
A
interaction with an audience
7
Q
referent
A
motivates one to communicate with another
8
Q
sender and receiver
A
one who encodes wand one who decodes the message
9
Q
message
A
content of the message
10
Q
channels
A
means the conveying and receiving messages
11
Q
feedback
A
message the receiver returns
12
Q
interpersonal variables
A
factors that influence communication
13
Q
environment
A
the setting for sender-receiver interactions
14
Q
SOLER
A
sit facing the patient observe an open posture lean toward the patient establish and maintain intermittent eye contact relax
