Communication Flashcards
1
Q
Five steps of communication
A
1) stimulus or referent
2) source encoder
3) message
4) channel
5) receiver decoder
2
Q
Stimulus
A
A patient need
3
Q
Source
A
Person who starts the conversation.
4
Q
Message
A
The cruel psychologic product of source. (Interview, gesture, conversation, nursing note)
5
Q
Channel
A
The way the sender has chosen to send the message
Auditory, visual, touch
