Communication Flashcards
Speech impaired individuals are those that have any difficulty speaking
Sensory barriers
Aphasia
Person is totally not able to speak main room her moan but no words can form
Dysphasia
Is when the speech is slow. It is best not attempt to interrupt the speaker until they are finished.
When you take a message you should
- Date and time of call
- Complete name of caller
- Nature of call, question or concern
- Name of the person the message is directed to
- Telephone number of caller
- Your name and extension number
- Deliver the message promptly
What are objective observation signs
Signs that you can see, hear, feel, smell
Rash, Vomiting, coughing, pulse, high blood pressure
What are subjective objective signs
cannot be seen. It is an idea,thought, or opinion. If you cannot see it, feel it, hear it, or smell it.
- Headache
- Nausea are sick to stomach
- Nervous
- Pain on right side
Take time to listen when someone talks to you, stop what you’re doing and look at them.
Basic listening skills