Communication Flashcards

1
Q

What is communication?

A

Communication is the process of sharing ideas, information, feelings, or opinions between people. It helps us understand each other and connect with others.

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2
Q

Who is a sender?

A

The person who creates the message is called the sender, and this process is known as encoding.

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3
Q

What is the message?

A

The message refers to the information that will be conveyed to the recipient.

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4
Q

A channel?

A

the channel refers to the medium that will be used to deliver the message to the receiver.

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5
Q

Examples of channel?

A

television, telephone, radio, electronic mail, etc.

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6
Q

Who is a receiver?

A

the receiver decodes or deciphers the message and interprets it from his or her point of view.

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7
Q

What is feedback?

A

Feedback is provided by the receiver. This allows the sender to determine whether or not the message was effectively and accurately communicated

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8
Q

What is noise?

A

Noise is any distraction that interferes with the message or the communication process

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9
Q

List the Types of communication?

A

Formal
Informal

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10
Q

What is formal?

A

Formal communication refers to the official exchange of information within an organization.

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11
Q

Examples of formal?

A

like meetings, notice board announcements, memos, public address messages, interviews, performance reviews, and company magazines.

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12
Q

What is informal?

A

Informal communication is the casual, unofficial exchange of information between people, often happening through conversations, text messages, or social interactions, without following formal structures.

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13
Q

List the Methods of communication?

A

Visual
Verbal/oral
Written

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14
Q

Visual?

A

In the workplace, visual communication is often used to share ideas, provide important information, and highlight key points to support the business’s success.

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15
Q

Verbal/oral?

A

Verbal communication, using spoken words and languages, is one of the most important ways to ensure a business’s success.

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16
Q

Written?

A

Written communication is important in the workplace and involves using the written word, whether handwritten or typed, to share information.

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