Communication Flashcards
1
Q
Deep Listening
A
NC summarizes for clarity
Explores client expression of thoughts/beliefs/concerns
2
Q
Powerful Questioning
A
Open ended questions to create greater insight
3
Q
Direct Communication
A
Provide feedback in clear manner
Shared insights
Evoke new ideas
Challenges client
4
Q
Personal knowing
A
Process and awareness of wholeness
Insights gained through reflective process
5
Q
Empirical Knowing
A
Formal expression
Scientific
Direct observation
6
Q
Aesthetic knowing
A
Explore experiences
Healing environment
Instinct and intuition to explore meaning of the situation
7
Q
Ethical knowing
A
Morality and value
8
Q
Not Knowing
A
Open to the comment with no answer or goals
Allow mystery to seek new solutions and allow new insights
