Communication

Question 1

What information would you include when introducing yourself to a client?

Answer 1

Name, first year student nurse, UNDA

Question 2

How would you correct an error when documenting in patient medical records?

Answer 2

1. Single line through
2. Write “written in error”
3. Initial
4. Signature
5. Designation
6. Date and Time

Question 3

What information should you include when signing progress notes?

Answer 3

signature (printed surname), SN, UNDA

Question 4

How should the pulse be recorded on the Adult Observation response Chart (AORC) chart?

Answer 4

1. Use of dot at the level indicating the rate
2. Formation of line graph by joining to previous dot
3. No numbers written on the chart
4. An indication of the regularity recorded

Question 5

Give an example of a “closed question” you would ask if you suspected the patient was dehydrated

Answer 5

Do you feel thirsty

Question 6

What is an example of an “open ended” question you would ask a patient who you thought had a UTI

Answer 6

What symptoms have you been experiencing

Question 7

When writing progress notes, what information is included in the “P” part of a SOAPIER framework

Answer 7

Plan

Question 8

When providing care to a patient with a cognitive deficit what approaches would you adopt to promote a positive interaction?

Answer 8

1. Be calm
2. Show kindness
3. Listen
4. Explain
5. Persuade
6. Gentleness
7. Non-threatening

Question 9

Give 3 examples of information you would discuss with a patient who was identified as being a “falls risk”

Answer 9

1. Call for assistance when mobilising
2. Wear appropriate shoes
3. Put on glasses
4. Get up slowly and make sure not dizzy
5. Remove clutter

Question 10

Explain each of the following frameworks (1) SOAPIER and (2) iSoBAR

Answer 10

1. Progress note - Subjective, Objective, Assessment, Plan, Interventions, Evaluation, Plan
2. Handover - Introduction, situation, Background, Assessment, Recommendation