Communication Flashcards
1
Q
Verbal
A
What you say
2
Q
Nonverbal
A
How you say it
3
Q
Repression
A
Pushing down and forgetting bad memories?
4
Q
Regression
A
Slipping to an earlier stage of development when faced with stress
5
Q
Rationalization
A
Making excuses for behavior that are considered unacceptable
6
Q
Sarcasm
A
Saying on thing but meaning the other
7
Q
Denial
A
Not wanted to face reality
8
Q
Compensation
A
Attempt to make up for deficiency by directing their energies to another aspect of one’s personality in which no deficiency exists
9
Q
Projection
A
Blaming others for your actions
10
Q
Displacement
A
Transfer of negative emotion from one person to an unrelated person
11
Q
Physical avoidance
A
Do anything to avoid problems
12
Q
Apathy
A
Not caring
13
Q
5 stages of grief
A
1.denial 2.anger 3.bargaining 4.depression 5. Acceptance
