Communication Flashcards
Verbal Communication
Using actual words to communicate
EX: speaking, writing, reading, sign language
Non-Verbal Communication
aka paralanguage, ways humans communicate WITHOUT words
EX: face expressions, eye contact, posture, body language, tone of voice, proxemics (distance), apperance
How much in percantage do we verbally communicate and non verbally communicate?
Verbal: 7
Non-verbal: 93
Face expressions - type of communication?
Non Verbal
Eye contact- type of communication?
Non Verbal
Posture/body language- type of communication?
Non verbal
Tone of voice- type of communication?
Non verbal
Proxemics (distance)- type of communication?
Non verbal
1- ways to say no
“no thanks” SAY NO
2- ways to say no ‘why’
give an excuse or reason
- ways to say no (after asking again)
broken record, NO AGAIN
- ways to say no (keep asking multiple times after many times saying no)
walk away
- ways to say no (after asking again -can….-
can switch the topic or subject
- ways to say no - you can obviously-
stay away from environment/ situation/ people
7.ways to say no- bro they keep coming-
cold shoulder, ignore the whore