Communication Flashcards

1
Q

How do you initiate a session?

A

Establish an initial rapport (name and role).
Identify the reasons for the consultation.

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2
Q

How do you gather information at a session?

A

Explore the patient’s problems to discover both the patient and biomedical perspective.
Involves physical / social / spiritual / psychological issues.

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3
Q

How can you explain and plan at a session?

A

Provide the correct type and amount of information.
Accurately recall and understand information.
Have shared decision-making.

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4
Q

How do you close a session?

A

Summarise key concerns and issues.
Ask for any further questions.

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5
Q

How do you introduce yourself at a consultation?

A

Identify yourself and the patient clearly.
Explain the reason for the consultation.
Gain consent to proceed.

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6
Q

How do you take a presenting complaint?

A

The cause for presentation.
The duration of symptoms.

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7
Q

How do you take a history of presenting complaint?

A

Site.
Onset.
Character.
Radiation.
Associated symptoms.
Timing (duration, course, pattern).
Exacerbating / relieving factors.
Severity.
Functional consequences.

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8
Q

How do you take a previous medical history?

A

Notable illnesses / surgeries / long term conditions / adverse events.
JAMTHREADS.

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9
Q

What does JAMTHREADS stand for?

A

Jaundice.
Anaemia.
Myocardial infarction.
Tuberculosis.
Hypertension.
Rheumatic fever.
Epilepsy.
Asthma.
Diabetes.
Stroke.

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10
Q

How do you ask about drugs?

A

Name, dose, frequency, route.
Prescriptions / OTC / complementary / alternative / recreational.

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11
Q

How do you ask about allergies?

A

Allergens.
Effect.
Sensitivities.

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12
Q

How do you ask about immunisation history?

A

Immunisations - name and date.
Side effects.

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13
Q

How so you ask about family history?

A

Parents, siblings and children.
Age and current health.
Age and cause of death.
Details of notable illnesses.

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14
Q

How do you ask about social history?

A

Lifestyle - household members.
Driving / diet / smoking / alcohol / drugs.
Occupation - relation to injury.
Social - daily activities / hobbies / pets.

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15
Q

How do you check for the patient’s perspective?

A

Ideas - what the patient thinks is wrong.
Concerns - effects on daily life.
Expectations - planning for the future.

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