Communicating Nonverbally Flashcards
a crucial tosuccess when communicating across cultures
knowledge of nonverbal communication
what includes in nonverbal communication?
eye contact, facial expression, hand gestures, the use of physical space and silence
another indicative of nonverbal communication
the culture’s relative attitude toward time
auro-american culture of eye contact behavior
they do not usually maintain direct and constant eye contact when speaking. Rather, they tend to look away as they speak and only glance back every so often to check the listener’s eye contact.
african-american culture of eye contact behavior
they tend to look intently while speaking. However, instead of looking steadily while listening, the African American may look at the speaker and then look down or away when listening
arab-culture of eye contact behavior
they tends to value direct and constant eye contact to others
american-culture of eye contact behavior
they tends to glance only furtively at strangers
native-american and asian culture of eye contact behavior
A Native-American or Asian child is taught to lower the eyes when listening to an elder such as a teacher. Eyes cast downward indicate both appropriate listening behavior and respect for the elder. Looking directly at an elder would constitute bad manners, challenge, or even hostility.
euro-american culture of eye contact behavior
Children are taught to look directly at their elders to show respect and the proper listening behavior.
social hierarchy can influence…
…the choice of direct or indirect eye placement.
direct eye contact indicates
that communication is occurring between equals
Indirect eye behaviors can indicate
respect for someone upward in the hierarchy, especially in cultures where there is a clearly defined power structure
