Communicating Effectively in a Multi-cultural World Flashcards
What is the difference between connection and conversation is about _____
depth and quality
Why is conversation so important?
the deeper conversation and social relationships improve longevity, strengthen the immune system, lower anxiety and depression, and improve self-esteem, empathy, trust, and cooperation.
_____ by nature is a method of exploring new ideas and outlooks which are fodder for creativity and innovation in all aspects of our lives.
Conversation
How are we connecting?
We need to exchange information not just about things we’ve read or seen, but share our own experiences, thoughts, and feelings.
typical signs of shallow connection vs deeper conversation in the work world include:
• texting, emailing, or reading posts or emails during work meetings.
• using headphones (constantly)
• sending an email or text for a sensitive topic.
• avoids confrontation by sending
an email or text.
How can I use conversation right?
• Assess your professional and personal lives
• Keep meetings focused
• Allow for small talk and personality
• Be present
Take time to think if a personal call, conversation, or (gasp) meaningful letter may be more impactful or meaningful than an email, text, or tweet.
Assess your professional and personal lives
When you ask for other’s time, respect it and keep meeting content tight and relevant.
Keep meetings focused
Don’t forget to start your conversation with a “hello” and “how are you?” Sometimes in the quest to get something done we forget basic manners.
Allow for small talk and personality
Work while you’re at work. Focus on family while you’re with family. Be present with the person you’re talking with, not also texting with someone else on your phone.
Be present
_____ often boils down to cultural values as well and starts with leadership
connection vs conversation
A real _____ takes time and often the best bits of information come after some discussion, some willingness to hear the other person or relate to them. Then and only then do we glean some new gem that allows us to figure out a puzzle.
conversation
A is a set of words and all of the systems about usage of those words that a group of people uses to communicate with each other.
language
• it is more general
• includes the written form of communication
• ages are often considered more clearly defined and formal and are generally adopted as official languages of countries
• broader
• more formal and clearly defined
Language
A _____ is a specific variety of a language spoken or signed by a group of people that may have different vocabulary, grammar, and pronunciation from the main form of the language.
dialect
• used to refer specifically to a particular variant of one language.
• spoken variety of a language.
• subsets of a certain language associated with specific regions or areas of a country.
• smaller and more specific, and often regional
• can be looser and more fluid in use.
Dialect
Several factors influence dialects within a language, including:
• Geography
• Socioeconomic groups
• Patterns of migration
Where you live in a country or region can affect how you pronounce words as well as the words and phrases you use.
Geography
People from the same city or area can speak different dialects based on their environment.
Socioeconomic groups
Some dialects are the result of the migration of people from one country to another and the influence of their native language on how they adapt and speak the language of their new country or region.
Patterns of migration
Nature vs. Nurture
_____ is a more natural, intuitive process. Think of it as learning by immersion, where the individual is surrounded by the language and gradually begins to understand and use it
Acquisition
Nature vs. Nurture
_____, however, is nurtured through explicit instruction and structured lessons.
Language learning
Conscious vs. Subconscious
_____ requires a conscious effort, such as memorizing vocabulary or understanding grammar rules.
Learning
Conscious vs. Subconscious
_____ is more about picking up patterns and nuances subconsciously, without even realizing one is learning.
acquisition
