Communicating Flashcards
1
Q
The process of sharing information through symbols, words and messages.
A
Communication
2
Q
Functions of Communication
A
- Information function
- Motivation function
- Control function
- Emotive function
3
Q
8 steps of Communication process
A
- Develop an idea
- Encode
- Transmit
- Receive
- Decode
- Accept
- Use
- Provide feedback
4
Q
Forms of Communication
A
Verbal
Nonverbal
5
Q
Barriers to Communication
A
Personal
Physical
Semantic Barriers
