Communciation Skills Flashcards
1
Q
What does LEAPS stand for
A
Listening
Empathise
Ask
Paraphrase
Summarise
2
Q
What is betari’s box
A
Your attitude affects your behaviour affects their attitude affects their behaviour
3
Q
What is TEDS PIED
A
Tell me
Explain to me
Describe to me
Show me
Precisely
In
Exact
Detail