Comms And Negotiation Flashcards
1
Q
What should you do prior to negotiating?
A
Agree client objectives and strategy before starting negotiations
Detailed research and SWOT analysis
Prepare a win win and fall back position
2
Q
What helps in negotiating
A
Understanding areas of particular importance to client and where concessions can be made
3
Q
A good negotiator must understand the opposite party’s position
A
True
4
Q
How can negotiation be done?
A
Phone, emails, meetings
5
Q
You should take a partnership approach rather than adversarial approach
A
True
6
Q
Always maintain communication and walk away when you need to
A
True
