Comflict Avoidance, Management And Dispute Resolution Procedures Flashcards

1
Q

Name examples of how to avoid conflicts

A

Clear concise drafting of contracts

Proactively adopt risk avoidance risk analysis understanding where misinterpretation may arise

Understand all parties objectives and clearly communicate

Negotiating contractual obligations carefully early

Keep good records with a sufficient level of detail

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2
Q

What is conflict management?

A

Use of processes, tools and skills to find ways to manage disagreements or disputes

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3
Q

When choosing a dispute resolution method, what is often considered?

A

Cost
Access
Confidentiality
Speed

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4
Q

What is the most basic form of dispute resolution?

A

Negotiation

Parties do it themselves

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5
Q

What is the most formal process of dispute resolution?

A

Litigation

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6
Q

What is Alternative dispute resolution?

A

Dispute resolution techniques that fall outside the scope of court litigation

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7
Q

Benefits of ADR

A

Cost
Informality
Speed
Confidentiality

  • type of ADR may be contained in a clause within a contract
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8
Q

What does an arbitrator do?

A

Decides a dispute acting in accordance with statute

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9
Q

What must an arbitrator have?

A

Specialist knowledge of the subject area - if appointed by the RICS dispute resolution service will be highly trained

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10
Q

How is arbitration usually carried out?

A

Via written representations but the arbitrator has the power to order a hearing

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11
Q

Can arbitrators be sued for negligence

A

No!

But there are grounds for appeal including

Jurisdiction, point of law, serious irregularity

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12
Q

When is arbitration often used in real estate?

A

Commercial/ rural property rent review disputes

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13
Q

Where May an independent expert come from?

A

Appointed by agreement of parties in a lease/ contract

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14
Q

The ability of an independent expert to award costs can be determined in the contract

A

True

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15
Q

What are the 4 different ADR commonly used by MRICS

A

Arbitration

Independent expert

Professional arbitration on court terms PACT

Mediation

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16
Q

What is PACT -ADR

A

Professional arbitration on court terms

17
Q

Purpose of Professional arbitration on court terms

A

ADR specific to business tenancy renewals under Landlord and Tenant Act 1954

18
Q

What court does PACT take place within?

A

County Court

19
Q

In PACT who makes final decision

A

Property expert not a county judge

20
Q

What is mediation?

A

The use of a neutral mediator who facilitated discussions between the two parties to explore resolutions

21
Q

On what basis is mediation usually conducted?

A

“Without prejudice”

22
Q

A mediator can have decision making authority and can impose a resolution on parties true or false

23
Q

What is the Rics dispute resolution service?

A
  • [ ] Arbitration
  • [ ] • Independent Expert determination
  • [ ] • PACT
  • [ ] . Adiudication services (relevant to construction disputes)
  • [ ] • Dilapidations Dispute Resolution Scheme
  • [ ] • Ground Rent assessment
  • [ ] • Neighbour Dispute Services
  • [ ] • Pubs Code Adiudicator Service
  • [ ] • Telecoms ADR Service
  • [ ] •Boundary Dispute Mediation Service
  • [ ] • Construction and engineering arbitration service
  • [ ] • ADR for compulsory purchase disputes
24
Q

What is the difference between an expert witness and an indepexpert?

A

Independent expert decided on a dispute

Independent witness is appointed to present evidence to a dispute revolver

25
What two roles can surveyors play in dispute resolution?
1 expert witness 2 advocate
26
What must surveyors adhere to when an expert witness
An expert witness must adhere to the practice statement guidance note for surveyors acting as expert witnesses 4th edition 2014
27
Who is the primary duty of an expert witness to?
The tribunal not too the party who appointed them
28
When should a surveyor accept an appointment as an expert witness?
If they have: Knowledge Experience Qualifications No conflicts
29
What is an advocate?
Can act on behalf of a client in front of certain tribunals including rent review disputes
30
Who does a surveyor advocate owe a duty of care to?
Client and tribunal
31
What must surveyor advocates adhere to?
TICS professional statement and guidance note for surveyors acting as advocates 2017