Commonly asked prospect questions Flashcards
What is the criteria for a candidate to be selected to become an apprentice? Do they have some baseline tech skills?
Our minimum requirements for apprentices to be considered are as follows:
- Able to work in the United States
- Hold a HS diploma/GED or Associate’s Degree
- Do not* hold a bachelor’s degree
- Between the ages of 18-26
Our admissions team accesses core competencies that include: interpersonal skills, personal impact, commitment, grit, critical thinking, curiosity, and coachability.
Technical skills are accessed depending on the program. For instance, our Software Engineering Program requires candidates to have knowledge of at least 1 coding language and we test their proficiency within our pre-screening process before the employer interviews the candidate. For other technical roles, like digital marketing, we have candidates upload marketing certifications/courses and project examples to highlight their digital proficiency.
Is there training for the Apprentices by Multiverse prior to company placement? If so, length and depth of that training?
Our Software Engineering Program is 15 months long. The first 3 months are a bootcamp that apprentices attend prior to joining the employer’s software engineering team to ensure they have fundamental full-stack skills on their first day of work.
All other programs are 12 months long and have a 2-3 day orientation where professional communication, collaboration, problem solving, conflict resolution, conflict resolution, written norms of the business workplace, and navigating technical tools are covered. Apprentices simultaneously begin their apprenticeship training and work with their employer after orientation, where 85% of their time is on their day job and 15% of their time is made up of training/coaching/mentoring with Multiverse.
Who creates the curriculum? – assuming its Multiverse
We have in-house learning designers that have created all program curriculums- in tandem with learnings across our 400+ global clients. They are updated 5x more than the industry average and our applied learning model allows for employer skills-needs to be seamlessly integrated.
Who is responsible for leading the TM through the curriculum? What type of onboarding will be required of our TM’s?
The TM will be assigned a Multiverse coach, who is an ex-industry expert and educator and will work with the TM through cohort learning, 1:1 coaching, mentorship, etc to build both technical and durable skills. The TM will also have access to our Multiverse community for holistic support and a dedicated apprentice support manager for both personal/professional development.
The TM will undergo traditional Target onboarding of a new hire and attend a 2-3 day orientation with Multiverse.
Can we review the curriculum ahead of time?
Absolutely, we’ll have a deep dive of our curricula (Software Engineering, Data, Digital Business etc) and are happy to do so multiple times for multiple stakeholders.
Who does the TM report to during the program? And what is the expected lift of the TM’s direct leader at Target?
The TM will report to their direct leader at Target as they are a part of the Target team, full time.
Our model is designed for a light lift on the TM’s direct leader.
- All Target leaders will be assigned a dedicated, Multiverse support manager who is 100% responsible for creating a positive experience for Target direct leaders.
- The TM’s will have their Multiverse coach as an additional manager/leader throughout the program, as they will have consistent month 1:1s for personal development and many opportunities for development/support.
- The TM’s will also have a dedicated, apprentice manager who is 100% responsible for supporting their personal/professional development
What is the length and depth of the program? – We believe length is 12-15 months, but what is the expectation of proficiency depth following that?
All programs are 12 months long, except for our Software Engineering Program- which is 15 months long (including the 3 month bootcamp).
All programs are designed to ramp up apprentices quickly & gradually, with the expectation that in their last month, their knowledge will be comparable to a computer science, digital marketing, data science, etc. grad.
As we walk through our curricula we will showcase the expectations of apprentices at each point in the program, and what you, at Target, can expect in terms of skills and productivity. We see 60% of our partners expanding their programs within 6 months due to the value they already see from their apprentices.
Do we determine if the apprenticeship is in-person, fully remote or hybrid? Based on this, does it matter what type of work arrangement the direct leaders have?
Target determines whether the apprenticeship is in-person, remote, or hybrid dependent on their team needs.
All Multiverse training will be remote.
Do all 50 Apprentices need to be in the same program?
No. We understand that the needs of your business might require a couple of programs, and in addition to that, not all apprentices need to be hired for the exact same role. In fact, most of our cohorts have a variety of roles within the program. Ex: A Software Engineering cohort can have full-stack, front-end, and back-end developers. We even have further electives like mobile, cyber-security, and data engineering. Our Digital Business Accelerator apprentices can be placed in a compilation of roles in HR, Ops, Sales, Client Success, Analysts, etc.
Do we need to sign on for 50 apprentices at once or can it be a staggered approach (or two classes over two years)?
To qualify for OneTen funding, all 50 apprentices must start their program this year. Though, there are other opportunities beyond Oneten that do not limit your approach (for other individuals).
What type of additional services does Target need to consider to complement Multiverse’s offerings so the TM has a holistic, positive experience?
Supportive TM Direct Leaders that are enthusiastic about the program and an inclusive work culture are the top two ways to complement our offerings for a positive experience.
What roles are Multiverse graduates equipped to do? – Broad tech proficiency or deep engineering proficiency? This is somewhat addressed in the materials they provided, but is there more?
Multiverse apprentices are equipped for dozens of roles across functions like software engineering, digital marketing, data science, and digital business (sales, customer success, ops, HR, etc).
All technical programs like software engineering/data/digital marketing cover deep technical skills, though it’d be best to understand what’s considered broad v.s. deep proficiency on our call.
Are there offerings outside of tech?
Yes, we have Digital Marketing, Project Management, People Leadership (leadership development for managers 1-4 years in their management careers), and Digital Business Program offerings alongside our Software Engineering and Data programs.
Are they willing to create bespoke programs in the future depending on our needs?
Our programs are highly personalized due to the 1:1 coaching and our coach will spend significant time up front understanding the needs of Target (be that values or specific technologies).
There is an opportunity for bespoke programming, though we have an approval process with our learning and innovation team prior to confirming any new launches.
If these external apprentices will not be TMs (like interns/EEPs), but will be part of the team, what is the expectation for apprentice experience knowing we have strict co-employment policies (i.e. can’t give developmental feedback, join team building, etc.)
We have a few questions to clarify our understanding of this. Let’s dig into this question on our call.
