Comm Final Exam Flashcards
Interpersonal Conflict is…?
A struggle between two interdependent people who perceive incompatible goals, scarce resources, or interference in the achievement of their goals.
Interdependent Conflict is when…?
A persons actions affect you and your feelings
A Pseudo-conflict is when you’re…?
arguing about something from a lack of understanding
A Simple-Conflict is when…?
Two people want two different things
EX: I want ramen while my friend wants pizza
A Ego-Conflict is when..?
You’re not attacking an idea you are attacking someone’s self esteem
Conflict Triggers include…
1.Criticism
2. Feeling Entitled
3. Perceived lack of fairness
4. Perceived more cost than reward
5. Stress and lack of sleep
6. Different Perspective
7.Dialectical tensions (Wanting two things at once)
Conflict Management Style “Avoidance” means..?
Withdraws from conflict
Conflict Management Style “Accommodation” means…?
Easily gives in to the demands of others
Conflict Management Style “Competition” means..?
Dominates and wants the goal at the expense of others
Conflict Management Style “Reactivity” means…?
You flip out
Conflict Management Style “Compromise” means..?
Finds the middle ground
Conflict Management Style “Collaboration” means…?
Views conflict as a problem to be solved
What is a Masc conflict style…?
Interact to accomplish goals
Perceive problems as black and white
Protect self-interest
What is a Fem conflict style…?
Interact to achieve closeness
Intercept problems as gray areas
Encourages mutual involvement
Some Conflict Management Challenges are…?
- Sudden death statement
- Dirty secret
- Serial Argument
- Physical violence